Secretary - Unit

Indiana University Health; Avon (IN); On-site; USD 34,000 - 42,000; Full time

Job summary

Indiana University Health West Hospital is seeking a Full-Time Day Shift receptionist for the Adult Medical Unit - 3B. The role supports patient flow, scheduling, and unit operations on a 6:00 am–6:30 pm schedule with every third weekend as needed.

The position requires a high school diploma or GED and basic MS Office skills, with preferred experience in healthcare and related training.

Qualifications

• High School Diploma/GED required.
• Must be able to complete required training program.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Ensures accurate and complete information is received from patient to facilitate coordination and communication between physician, unit staff, and ancillary departments.
• Schedules daily tests and procedures, maintains comprehensive up-to-date record of all patient tests and procedures, and signs patients in and out of unit.
• Provides receptionist functions for the unit and alerts unit management to issues it requires regarding policies, procedures, or practices.
• Performs all clerical duties associated with supporting the Patient Care Unit.

Skills

Customer service

Interpersonal communication

Time management

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

Overview

Overview

Schedule:

Full-Time Day Shift (3- 12 hour Day Shifts, every third weekend required as needed by the department, 6:00 am - 6:30 pm)

Work Location:

West Hospital

Department Supported:

Adult Medical Unit - 3B

Primary Responsibilities:

Ensures accurate and complete information is received from patient to facilitate coordination and communication between physician, unit staff, and ancillary departments. Schedules daily tests and procedures, maintains comprehensive up-to-date record of all patient tests and procedures, and signs patients in and out of unit. Provides receptionist functions for the unit and alerts unit management to issues or needs within the unit regarding policies, procedures, or practices. Performs all clerical duties associated with supporting the Patient Care Unit.

Candidate Requirements:

High School Diploma/GED required.

• Must be able to complete required (if applicable) training program.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel).

Candidate Preferences:

• Completion of Medical Assistant, Medical Secretary classes, or equivalent experience preferred.
• Basic Life Support (BLS) certification through the AHA preferred.
• 1-3 years of relevant experience in a health care setting preferred.
• Basic knowledge of medical terminology preferred.

Benchmarks:

• 3 months - Proficient in unit workflow, patient scheduling, record maintenance, and communication with minimal supervision.
• 6 months - Independently manage coordination between nurses, doctors, patients, accurate information flow, and supporting unit operations.
• 12 months - Efficient in operating as a resource for others, supporting team members, identify opportunities for improvement.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.