Secretary 7-9

State of Michigan; Lansing (MI); Hybrid; USD 42,000 - 62,000; Full time

Job summary

The Department of Insurance and Financial Services (DIFS) seeks a Secretary in the Office of General Counsel in Lansing, MI. The role provides administrative support to the Fraud Investigation Unit (FIU) and involves filing, deadlines, and documentation related to investigations, with opportunities for a hybrid schedule after training.

Ideal candidates will demonstrate a service mindset, collaborative work style, strong communication, and the ability to analyze statutes and forms for

Qualifications

• High school diploma typically required.
• Strong administrative and documentation skills.
• Ability to work in a high-tech, fast-paced environment.

Responsibilities

• Provide administrative support to the FIU supervisor and staff.
• Open and close files, track deadlines, maintain databases.
• Prepare, receive and transmit correspondence, and prepare investigation reports.
• Schedule meetings and assist in creating and revising forms, processes, and procedures.

Skills

Public service mindset

Collaborative

Analytical thinking

Clear communication

Team player

Education

High school diploma

Tools

Accurint

LEIN

Job description

The Department of Insurance and Financial Services (DIFS) is seeking an individual to work in public service as a Secretary in the Office of General Counsel. This position is an opportunity to build a lifelong career doing work that truly matters - helping to protect consumers and maintain public confidence in Michigan’s insurance and financial services industries.

Secretary 7-E8 (ELevel)

This position is responsible for providing administrative support to the Fraud Investigation Unit (FIU) supervisor within the Office of General Counsel as assigned. Includes opening and closing files, tracking deadlines, maintaining databases, preparing, receiving, and transmitting correspondence, preparing reports and documents related to investigations, and scheduling meetings.

Secretary 9 (A level)

This position is responsible for providing advanced level administrative/secretarial support to the FIU supervisor and staff within the Office of General Counsel as assigned. Other duties may include opening and closing files, tracking deadlines and maintaining databases. This job also includes preparing, receiving and transmitting correspondence, preparing reports and documents related to investigations. Additional duties include scheduling meetings and assisting in creating and revising forms, processes, procedures, and correspondence.

*Note - This position is being reposted. Please note that you do not need to submit another application if you previously applied to this posting.*

Ideal candidates will have:

• The drive to serve the people of the State of Michigan and make a difference in an important role that supports Michigan individuals and businesses.
• The ability to thrive in a dynamic, collaborative, and high-tech environment while demonstrating sound professional judgement and decision-making.
• A curious and analytical mind capable of analyzing complex statutes, policy forms, and converting this information into an easy to understand, consumer friendly format.
• The ability to communicate clearly, concisely, and effectively both orally and in writing.
• The desire to work closely with colleagues and management to solve problems.
• The ability to work well both independently and within a team.

Other job features:

• Participation in webinars, conference calls, and employee development training.
• DIFS is looking for a team member who has an interest in helping others, who wants to learn and grow as a professional, and who wants to enjoy all the exciting things life in Michigan has to offer.
• This position may require the use of job-specific computer software to include Accurint and LEIN.
• This position provides competitive pay, retirement, health, vision, and dental benefits.
• In-state (including overnight) travel is periodically required, as well as some out-of-state travel for training.

Note: The "Salary" listed above is a range, and the final salary is determined by the selected candidate’s education and experience.

Work Location

This is an in-person position based in Lansing, Michigan, with the possibility for a hybrid work schedule where you would work from home up to three days per week, following a training period if approved.

Work must be performed in Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expenses are not reimbursed.

Licenses

If you hold an active license issued by the Department of Insurance and Financial Services (DIFS), please note that it is considered a conflict of interest for DIFS employees to hold active licenses in the industries we regulate. If an offer of employment is made and accepted, it is required that DIFS issued license(s) held by the candidate will be surrendered.

Attachment Requirements

Please submit a cover letter, resume, copy of official college transcripts, and a business writing sample for example a formal letter to a client confirming receipt of documents and outlining next steps (not to exceed one page). The "official college transcript" must contain the college/university name and address, the degree conferred and date granted, coursework completed, and the Registrar's signature and/or seal. A scanned or electronic copy is acceptable, if it contains the elements listed above. The college/university does not have to send the transcripts directly to DIFS.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process, including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out.

DIFS is a Gold-Level Veteran-Friendly Employer, committed to recruiting, training, and retaining veterans and their spouses.

Education

Educational level typically acquired through completion of high school.

Experience

Secretary 7

Two years of office experience involving administrative support practices, including one year equivalent to 6-level administrative support experience.

Secretary E8

Three years of office experience involving administrative support practices, including one year equivalent to experienced-level administrative support work or equivalent to a Secretary 7 or Legal Secretary 7

Secretary 9

Four years of office experience involving administrative support practices, including one year equivalent to advanced 8-level administrative support work, or equivalent to a Secretary E8, or Legal Secretary E8.

OR

Four years of office experience involving administrative support practices, including two years equivalent to experienced E7-level administrative support work, or equivalent to a Secretary 7, or Legal Secretary 7.

Certain positions may require a criminal history background check.