Secretary

Community Service Board of Middle Georgia; Dublin (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k) Plan with Company Match

Paid Time Off

Short- & Long-Term Disability Plans

Employee Assistance Program (EAP)

Paid Training Time

Job summary

The Community Service Board of Middle Georgia is seeking a Secretary for the Adult outpatient program in Dublin, GA. This busy role requires excellent customer service, strong organizational skills, and the ability to multi-task in a fast-paced medical office.

You will greet patients, handle check-ins, answer calls, schedule appointments, verify insurance, collect co-pays, and direct inquiries to the right staff. A High School Diploma and Microsoft 365 proficiency are required.

Qualifications

• High School Diploma or GED equivalent.
• Effective verbal and written communication skills.
• Strong interpersonal skills and ability to work with diverse communities.
• Ability to work independently and with others.
• Experience with Microsoft 365 Office products.
• Ability to organize, prioritize and meet deadlines.

Responsibilities

• Serve as the first point of contact by greeting and welcoming patients and others.
• Completing patient check-ins within a timely manner.
• Answering phone calls politely and assisting patients and callers.
• Assists in scheduling appointments and rescheduling as needed.
• Completing insurance verifications promptly and accurately.
• Ensures all authorizations are completed as needed.
• Advises and collects patient co-payments when required.
• Answering all patient inquiries and directing needs to appropriate parties.
• All other duties as assigned.

Skills

Verbal & written communication

Interpersonal skills

Multitasking

Independent & collaborative

Microsoft 365 proficiency

Time management

Education

High School Diploma/GED Equivalent

Tools

Microsoft 365 Office

Job description

The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia; and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability.

LOCATION: Dublin, GA

The Community Service Board of Middle Georgia's Adult outpatient program is seeking a qualified individual to serve as our next Secretary. The selected candidate will be a professional individual who has strong communication skills and provides exceptional customer service. This is a very busy environment and requires superior organizational skills, the ability to multi-task and prioritize daily activities.

Responsibilities of the Secretary:

• Serve as the first point of contact by greeting and welcoming patients and others
• Completing patient check-ins within a timely manner
• Answers phone calls politely throughout the day, assisting patients and callers with all needs/requests
• Assists in scheduling appointments for patients and rescheduling in the event of a cancellation
• Completing insurance verifications promptly and accurately
• Ensures all authorizations are completed as needed
• Advises and collects patient co-payments; when required
• Answering all patient inquiries and directing additional needs to the appropriate parties
• All other duties as assigned

Here are some of the things we require:

• High School Diploma/GED Equivalent
• Valid Georgia Driver’s License
• Effective verbal and written communication skills
• Strong interpersonal skills and the ability to work effectively with diverse communities
• Ability to work independently and in collaboration with others
• Experience with Microsoft 365 Office Products
• Ability to organize, prioritize and meet deadlines accordingly

Here’s what would put you over the top:

• Previous administrative or secretarial experience
• Previous experience in a healthcare setting

Benefits of Working with CSB of Middle GA:

As a member of our team, you will enjoy our total rewards package to help secure your financial future and preserve your health and well-being, including:

• Generous Paid-Time Off Policy with Flexibility Companywide!
• 401(k) Plan with Company Match!
• Short- & Long-Term Disability Plans!
• Access to our Employee Assistance Program (EAP)!
• Paid Training Time!
• Opportunities for Career Growth & Advancement!
• Paid Lunch Breaks*
• & So Much More!

At this time, CSB of Middle Georgia will not sponsor a new applicant for employment authorization for this position.

*Please note that paid lunches are only for select positions that must assist individuals with eating needs at typical meal periods*

** Final pay rate will be dependent on a combination of qualifications such as experience and education. **