Secret-Cleared IT Administrator — Intune & Help Desk

The Ascendancy Group; Virginia Beach (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology solutions provider is seeking a Mid-Level IT Administrator to manage day-to-day IT support for users in Virginia Beach. This role involves troubleshooting across devices, providing training on secure communication procedures, and utilizing Microsoft Device Management tools. Candidates should have 3-6 years of IT operations experience and an active SECRET clearance. This position is contingent upon contract award and may require surge support operations.

Qualifications

• 3–6 years of experience in IT operations or help desk.
• Active SECRET clearance required.
• Technical familiarity with EDR/SIEM is a plus.

Responsibilities

• Monitor queues and meet response SLAs.
• Enroll/configure devices using Microsoft Intune.
• Deliver training on managed attribution and secure communication.

Skills

Microsoft Device Management

IT operations/help desk

Windows/iOS/Android support

VPN client configuration

MFA tools

Education

CompTIA Network+

Job description

A technology solutions provider is seeking a Mid-Level IT Administrator to manage day-to-day IT support for users in Virginia Beach. This role involves troubleshooting across devices, providing training on secure communication procedures, and utilizing Microsoft Device Management tools. Candidates should have 3-6 years of IT operations experience and an active SECRET clearance. This position is contingent upon contract award and may require surge support operations.