Secret-Cleared Computer Operator (On-Site)

CompTech, Inc.; Richmond, Northern (VA, KY); Hybrid; USD 50,000 - 60,000; Full time

Job summary

CompTech, Inc. in Richmond, VA is seeking a qualified Computer Operator to support the Defense Logistics Agency (DLA). The role involves operating and testing integrated computer-based systems in a supervised environment, with local travel using company vehicles.

The ideal candidate will hold an active U.S. Secret Clearance and have at least one year of Help Desk or Deskside Support experience, plus Security+ CE.

Qualifications

• 1 year of Help Desk or Deskside Support experience.
• DLA CE Role/Function: Help Desk Tier II & III may be obtained upon hire.
• Security Clearance: Active U.S. Secret Clearance required.
• Excellent interpersonal and communication skills.

Responsibilities

• Ultimate accountability for ensuring customer satisfaction at every level.
• Cultivate collaborative relationships with peers and leadership in a team focused environment, always communicating effectively and displaying diplomacy.
• Proven ability to effectively manage and prioritize a diverse workload of assigned service tickets.
• Flexible, with the ability to seamlessly transition from daily operations to project actions, and vice-versa.
• Demonstrated ability to quickly adapt to new policies and evolving technologies within this dynamic technical environment.
• Adept at interpreting and adhering to guidance and SOPs provided by contract and government leadership.
• Proficiency in operating a diverse range of system components, including hardware, software, and mass storage technology.
• Capability, under supervision, to operate communications-computer systems, as well as install, implement, maintain, and optimize operating systems, disk and tape management systems, and computer operations automation software.
• Anticipates problems, identifies deviations and acts through resolution.
• Perform other duties as required.

Skills

Interpersonal skills

Help Desk experience

Security+ CE

DLA CE Certification

Job description

CompTech, Inc. in Richmond, VA is seeking a qualified Computer Operator to support the Defense Logistics Agency (DLA). The role involves operating and testing integrated computer-based systems in a supervised environment, with local travel using company vehicles.

The ideal candidate will hold an active U.S. Secret Clearance and have at least one year of Help Desk or Deskside Support experience, plus Security+ CE.