Computer Operator

CompTech Computer Technologies; Norfolk (VA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Full Benefits

Paid Time Off (PTO)

401k+

Job summary

CompTech Computer Technologies is seeking a Computer Operator in Norfolk, VA to support the Defense Logistics Agency (DLA). Responsibilities include operating and testing integrated computer systems, managing service tickets, and ensuring customer satisfaction. An active U.S. Secret Security Clearance is required along with Help Desk experience.

The position offers a salary of $50k plus benefits, including PTO and a 401k plan. The ideal candidate must be adaptable, possess strong communication skills, and be proficient in various system components.

Qualifications

• One year of Help Desk or Deskside Support experience.
• DLA CE Cert IA Role/Function: Help Desk Tier II & III may be obtained upon hire.
• Active U.S. Secret Security Clearance required.

Responsibilities

• Ensure customer satisfaction at every level.
• Manage and prioritize service tickets effectively.
• Operate communication-computer systems and associated hardware and software.

Skills

Excellent interpersonal and communication skills

Help Desk or Deskside Support experience

Security+ CE certification

Job description

Job Description

Job Title: Computer Operator
Location: Norfolk, VA (on-site)
Support: The Defense Logistics Agency (DLA)
Active Secret Security Clearance Required

Overview

CompTech is seeking a qualified Computer Operator to support the Defense Logistics Agency (DLA). The candidate will assist in the technical operation and testing of fully integrated computer-based systems in a supervised environment. The position requires local travel using personal vehicle, company van, cart or other motorized vehicle.

Scope of Work

• Ultimate accountability for ensuring customer satisfaction at every level.
• Cultivate collaborative relationships with peers and leadership in a team focused environment, always communicating effectively and displaying diplomacy.
• Proven ability to effectively manage and prioritize a diverse workload of assigned service tickets.
• Flexible, with the ability to seamlessly transition from daily operations to project actions, and vice‑versa.
• Demonstrated ability to quickly adapt to new policies and evolving technologies within this dynamic technical environment.
• Adept at interpreting and adhering to guidance and Standard Operating Procedures (SOPs) provided by contract and government leadership.
• Proficiency in operating a diverse range of system components, including hardware, software, and mass storage technology.
• Capability, under supervision, to operate communications‑computer systems, as well as install, implement, maintain, and optimize operating systems, disk and tape management systems, and computer operations automation software.
• Anticipates problems, identifies deviations and acts through resolution.
• Perform other duties as required.

Knowledge, Skills, and Certification Requirements:

• Excellent interpersonal and communication skills
• One (1) year of Help Desk or Deskside Support experience
• DLA CE Cert IA Role/Function: Help Desk Tier II & III – may be obtained upon hire
• Security+ CE

Security Clearance Requirements:

Secret

This position requires an active U.S. Secret Security Clearance. All clearance claims will be instantly vetted through the official federal system of record using your verified full name and SSN prior to any formal offer.

Salary: $50k plus Full Benefits, PTO, 401k+

Equal Employment Opportunity

CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other’s differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at [phone] or email [e-mail]. A CompTech associate will respond to your message as soon as reasonably possible.