Secret Clearance | Audio Visual Technician at Pentagon & Mark Center, Virginia for WHS

Defense In Depth Solutions; Alexandria (VA); On-site; USD 60,000 - 85,000; Full time

Job summary

Defense In Depth Solutions seeks an Audio Visual Technician to install, operate, maintain, and troubleshoot AV systems for meetings, trainings, conferences, and events at WHS. You will support in-person, hybrid, and virtual sessions, ensure reliable equipment, and respond rapidly to technical issues in dynamic environments.

The role requires familiarity with projectors, displays, cameras, audio mixers, and conferencing platforms, while adhering to safety and information-handling procedures.

Qualifications

• Experience with AV systems and live events.
• Ability to diagnose basic AV issues in conference rooms.
• Familiarity with safety and cybersecurity procedures.

Responsibilities

• Set up, test, operate, and break down AV equipment for meetings, presentations, training sessions, and events.
• Configure and support equipment such as projectors, displays, video walls, microphones, speakers, mixers, cameras, lighting, conferencing systems, and control panels.
• Provide real-time technical support to presenters, facilitators, leadership, and event participants.
• Troubleshoot hardware, software, network connectivity, signal-routing, audio-feedback, and video-display issues.
• Conduct pre-event equipment checks and verify that rooms are configured according to event requirements.
• Support in-person, hybrid, and virtual meetings using approved video teleconferencing and collaboration platforms.
• Manage audio levels, microphone placement, camera framing, presentation displays, and recording functions during live events.
• Install and route AV cabling, connectors, mounts, and related infrastructure while maintaining a safe, orderly workspace.
• Perform routine maintenance, firmware updates, cleaning, inventory checks, and minor repairs on AV equipment.
• Maintain accurate equipment inventories, service logs, setup diagrams, and incident or trouble-ticket documentation.
• Coordinate with facilities, information technology, network, security, event planners, and vendors to resolve technical requirements or issues.
• Train users on basic operation of conference-room and presentation equipment.
• Ensure equipment configurations comply with applicable organizational safety, cybersecurity, access-control, and information-handling procedures.
• Recommend equipment replacements, upgrades, or configuration improvements based on recurring issues or operational needs.

Skills

AV systems

Troubleshooting

Live events support

Customer support

Pre-event checks

Tools

Projectors

Displays

Video walls

Audio mixers

Cameras

Conferencing systems

Control panels

AV-over-IP

Job description

Clearance required:Secret Clearance

Client: Washington Headquarters Services (WHS)

Role Summary

An Audio Visual (AV) Technician installs, operates, maintains, and troubleshoots audiovisual equipment used for meetings, presentations, training, conferences, events, and multimedia communications. The technician ensures systems are reliable, user-friendly, and ready to support mission, business, or event requirements. Familiarity with commercial audiovisual systems, including displays, projectors, microphones, speakers, audio mixers, PTZ cameras, video switchers, conferencing systems, AV control panels, AV-over-IP equipment, cabling, signal extenders, mounting hardware, and power-protection devices. Ability to diagnose basic audio, video, connectivity, and equipment-control issues in conference rooms, training spaces, and live-event environments.

Core Responsibilities

• Set up, test, operate, and break down AV equipment for meetings, presentations, training sessions, and events.
• Configure and support equipment such as projectors, displays, video walls, microphones, speakers, mixers, cameras, lighting, conferencing systems, and control panels.
• Provide real-time technical support to presenters, facilitators, leadership, and event participants.
• Troubleshoot hardware, software, network connectivity, signal-routing, audio-feedback, and video-display issues.
• Conduct pre-event equipment checks and verify that rooms are configured according to event requirements.
• Support in-person, hybrid, and virtual meetings using approved video teleconferencing and collaboration platforms.
• Manage audio levels, microphone placement, camera framing, presentation displays, and recording functions during live events.
• Install and route AV cabling, connectors, mounts, and related infrastructure while maintaining a safe, orderly workspace.
• Perform routine maintenance, firmware updates, cleaning, inventory checks, and minor repairs on AV equipment.
• Maintain accurate equipment inventories, service logs, setup diagrams, and incident or trouble-ticket documentation.
• Coordinate with facilities, information technology, network, security, event planners, and vendors to resolve technical requirements or issues.
• Train users on basic operation of conference-room and presentation equipment.
• Ensure equipment configurations comply with applicable organizational safety, cybersecurity, access-control, and information-handling procedures.
• Recommend equipment replacements, upgrades, or configuration improvements based on recurring issues or operational needs.