Second-Shift Security & Resident Services Specialist

Encore HCS; Schaumburg (IL); On-site; USD 32,000 - 45,000; Full time

Job summary

Encore HCS at Encore Village of Schaumburg is seeking a full-time security officer for the second shift. The role emphasizes resident satisfaction and customer service while ensuring safety.

Responsibilities include patrols, incident reporting, access control, reception support, and coordinating maintenance work orders per policy. A valid driver's license and being at least 21 are required.

Qualifications

• Must have a guest-focused approach to resident service.
• Must be at least 21 years old.
• Valid Driver's License with a clean driving record.

Responsibilities

• Emergency responder.
• Walking/vehicle security patrols.
• Reporting safety hazards.
• Lock-ups/unlocks.
• Incident reports.
• Valet parking services.
• Wheelchair escorts and welfare checks.
• Support Resident Services Team Members at reception desk as needed.
• Answer, screen, and direct telephone calls as needed.
• Generate maintenance work orders in accordance with the Work Order Policy.

Skills

Customer service

Emergency response

Communication

Job description

Encore HCS at Encore Village of Schaumburg is seeking a full-time security officer for the second shift. The role emphasizes resident satisfaction and customer service while ensuring safety.

Responsibilities include patrols, incident reporting, access control, reception support, and coordinating maintenance work orders per policy. A valid driver's license and being at least 21 are required.