Second Shift Security Officer

Direct Supply, Inc.; Milwaukee (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Generous benefit package available

Job summary

Direct Supply, Inc. in Milwaukee is looking for a dedicated Security Officer responsible for maintaining a safe environment. The role involves inspections, access control, and guest services, requiring strong problem-solving and communication skills.

The ideal candidate should have a solid educational background in criminal justice or relevant experience, along with a valid driver’s license. A generous benefits package is available.

Qualifications

• 2+ years of education in criminal justice or a similar field, or 4+ years of related work experience.
• Valid, unexpired driver's license with satisfactory driving record.

Responsibilities

• Respond to requests from Partners with access badge issues.
• Conduct regular routine inspections of security equipment.
• Facilitate campus visits for invited guests.
• Manage Guest Services and screen visitors.

Skills

Teamwork

Collaboration

Problem-solving

Technology Proficiency

Effective Communication

Customer Service

Education

2+ years in criminal justice or related field

Bachelor’s degree or equivalent

Tools

Microsoft Office

Google Suite

Security-related technology

Job description

Position Summary

Direct Supply is building the future of healthcare technology with industry-leading products, solutions, and platforms to help improve the lives of millions of seniors and those who care for them. In the Security Officer position, you’ll be responsible for executing tasks that support a safe and secure work environment. The shift for this position is Monday - Friday, 2:00pm - 10:00pm based upon required shift coverage and requires working a weekend rotation every 6-8 weeks or as needed.

Skills

• Displayed ability to work in both a team environment and independently with minimal supervision.
• Effectively collaborates, forging strong partnerships and working productively with others.
• Finds common ground to solve problems and seeks out diverse perspectives to inform decisions.
• Quickly earns trust, puts others at ease, and shows empathy.
• Demonstrated proficiency with technology tools including Microsoft Office, Google Suite, and security‑related technology.
• Solves problems, uses technology and logic to craft inventive solutions to complex issues.
• Communicates effectively, delivering impactful communications for diverse audiences.
• Provides customer value, delivering tech‑driven solutions paired with outstanding service.

Responsibilities

• Respond to requests from Partners with access badge issues, modifying badge access levels, and replacing damaged or lost badges.
• Grant access to secured offices for Environment Services Partners to complete daily cleaning, and re‑secure once completed.
• Remove event‑related signage and traffic control devices after events.
• Conduct regular, routine inspections and verify functionality of gates, emergency exits, fences, exterior doors, and overhead doors.
• Escort and monitor security system technicians responding to service requests and routine inspections by fire and municipal inspectors.
• Facilitate campus visits for invited guests, escorting as needed, and providing additional safety and security presence as requested.
• Facilitate safe and efficient traffic and crowd control patterns for on‑campus special events.
• Manage Guest Services (Campus Main Entrance), screen visitors, provide directions to designated parking areas, and maintain the CCTV system.
• Perform safety and security tasks with a strong emphasis on outstanding customer service and timeliness.
• Proactively identify and communicate situations that may pose a risk to Partners, visitors, property, and brand.
• Respond to ongoing situations to prevent or minimize risk, including performing first aid and CPR in medical emergencies (training provided).
• Investigate and document circumstances and actions taken to maintain or restore safety and security.
• Manage and communicate safety and security information and administrative requests through ticketing software.
• Perform and document weekly and monthly inspection duties of campus safety and security equipment and infrastructure.
• Appropriately utilize security technology to monitor or investigate conditions.

Requirements

• 2+ years of education in criminal justice or a similar field of study, or 4+ years of related work experience.
• Valid, unexpired driver’s license with satisfactory driving record.

Additional Items of Interest

• Bachelor’s degree or equivalent.
• Prior law enforcement experience.
• Familiarity with the healthcare field.

Benefits

Generous benefit package available.

EEO Statement

Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces.