Second Shift Production Supervisor

CTDI; Alburtis (Lehigh County); On-site; USD 79,000 - 99,000; Full time

Job summary

Join CTDI as a Second Shift Production Supervisor, overseeing and coordinating the production workers to meet targets and maintain quality standards. You will be responsible for achieving key performance indicators while fostering a positive work environment. Ideal candidates have supervisory experience in a distribution setting and strong problem-solving abilities.

Benefits

Weekly pay

Positive, team-oriented workplace

Health, Dental, Vision, & Prescription Coverage

Paid holidays, vacation, & sick/personal time

Qualifications

• 5+ years of supervisory experience in a materials/distribution environment preferred.
• Trained in lean production techniques is a plus.
• Understanding of Oracle purchasing module is a plus.

Responsibilities

• Supervises production workers and ensures production targets are met.
• Schedules tasks and improves efficiency and productivity.
• Monitors quality standards and maintains departmental performance metrics.

Skills

Proven technical aptitude

Excellent interpersonal skills

Strong organizational skills

Proactive problem solving

Excellent analytical communication

Education

High school diploma or equivalent (GED)

College Degree

Tools

Word

Excel

Job description

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Join to apply for the Second Shift Production Supervisor role at CTDI

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

The production supervisor position is responsible for coordinating and assigning the activities of production workers, ensuring that production targets are met, maintaining quality standards, and driving P&L results. This position supervises

production operations within an assigned areas or during assigned shifts. Specifically, the responsibilities of this position include:

• Supervises workers that operate production machinery, assemble items, perform quality control, or package goods for shipment.
• Schedule and assign tasks to workers, troubleshoot issues, and implement improvements to increase efficiency and productivity.
• Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations.
• Deliver clear and concise information during shift transition meetings, ensuring the next shift is prepared for success.
• Provide first level of support for any escalated issue during work shift.
• Maintain consistent production quality by monitoring departmental performance metrics.
• Communicate effectively with management and customers to ensure SLAs are met and issues are promptly resolved.
• Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
• Assists in P&L forecasting and analysis, alongside labor planning and scheduling.
• Prepare and administer daily performance feedback and reporting as required.
• Coordinates the flow of work through the department and ensures that department has sufficient levels of inventory to meet demand and is staffed appropriately.
• Provide training, motivation, and support to employees regarding company and departmental procedures, development opportunities, and departmental processes.
• Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
• All other duties assigned, based on the business the warehouse supports
  
  

Required Skills

• Proven technical aptitude.
• Excellent interpersonal skills with the ability to motivate employees.
• Proactive problem solving ability.
• Strong organizational and follow-up skills.
• Excellent analytical, written, and verbal communication skills.
• The ability to manage multiple tasks.
• The ability to interact with and coach team members to production goals.
• Excellent attention to detail.
• Good PC skills with experience in Word and Excel applications.
• Ability to interact professionally with the customer in written and verbal communications.
  
  

Required Experience

• 5 + years of supervisory experience in a materials/distribution environment is preferred
• Trained in lean production techniques a plus
• An understanding of Oracle purchasing module is a plus
• Previous experience working in a high volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus
• High school diploma or equivalent (GED). College Degree a plus
  
  

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:

• Weekly pay
• Positive, team-oriented, inclusive workplace
• Health, Dental, Vision, & Prescription Coverage
• Paid holidays, vacation, & sick/personal time
  
  

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Tuition reimbursement
  
  

Work Authorization

• United States (Required)
• Must be 18 years of age
  
  

Working Days

• Monday-Friday (Required)
  
  

Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 50 years. Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

This position does not qualify for visa sponsorship.

CA Residents only click here to view CTDI's California Privacy Notice Agreement

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Telecommunications

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