Second-Shift IT Support Technician – Manufacturing Ops

Illuminateusa; Pataskala (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Career growth opportunities

Job summary

Illuminateusa in Pataskala, Ohio is hiring a Desktop Support Specialist for the second shift. The role involves providing timely technical support for production, warehouse, and office users, ensuring operational continuity and addressing critical issues after hours.

A qualified candidate should possess 2+ years of IT support experience, have strong technical troubleshooting skills, and the ability to work independently. This position offers competitive pay and comprehensive benefits as part of a people-focused team.

Qualifications

• 2+ years of IT support or service desk experience preferred.
• Experience in production, warehouse, or manufacturing environments.
• Ability to work independently during off-hours.

Responsibilities

• Provide after-hours technical support to minimize operational disruptions.
• Troubleshoot and resolve user issues related to hardware and software.
• Support production and office environments.

Skills

Troubleshooting skills

Customer service skills

MS Windows AD Administration

Technical support

Education

Associate’s or Bachelor’s degree in IT or related field

Tools

Handheld devices (iPhone, Android)

Service desk tools

Job description

Illuminateusa in Pataskala, Ohio is hiring a Desktop Support Specialist for the second shift. The role involves providing timely technical support for production, warehouse, and office users, ensuring operational continuity and addressing critical issues after hours.

A qualified candidate should possess 2+ years of IT support experience, have strong technical troubleshooting skills, and the ability to work independently. This position offers competitive pay and comprehensive benefits as part of a people-focused team.