Second Charge Loan Advisor

Lendle.co.uk; Indiana; On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Discretionary bonus

Discretionary team bonus

Job summary

Lendle.co.uk is seeking a mortgage/loan advisor to review customer financials, conduct security checks, and advise on suitable lending solutions.

Ideal candidates have CeMAP modules 1-3, a target-driven mindset, and strong MS Office skills. Training and compliance are emphasized within a supportive team environment.

Qualifications

• Experience advising on second charge loans is essential.
• Proven track record in a target-driven role and stable career history.
• Knowledge of industry regulation (DPA, AML, FCA) is required.
• CeMap Modules 1-3 completed or in progress.

Responsibilities

• Conduct initial security checks (DPA) on customers where applicable.
• Review client fact finds to assess how we can assist them.
• Seek permission for credit searches and explain DPA considerations.
• Log all customer information into the Lendle bespoke sourcing system.
• Place clients with lenders starting with products closest to their needs.
• Meet KPIs and targets in line with Consumer Duty for productivity.

Skills

Target-driven

Team player

Self-motivated

Advisory mindset

Education

CeMap Modules 1-3

Tools

MS Outlook

MS Word

MS Excel

Job description

• Conduct initial security checks (DPA) on the customer where applicable.
• Have a knowledge and understanding of responsibilities in relation to company policies and procedures i.e. Financial Crime and Whistleblowing.
• Review a detailed fact find from customers of their financial situation and assess how we can assist them.
• Seek permission to carry out a credit search and inform clients of DPA through system scripts.
• Input and log all customer information onto the Lendles bespoke sourcing system.
• Look to place them with a lender starting with the product that is closest to their needs.
• Work to set KPI’s and targets in line with Consumer Duty in relation to productivity and effectiveness.
• Be receptive to and willingly participate in company provided training.
• Adhere to all compliance and Training and Competency needs within the business.
• Conduct calls in a professional manner following Consumer Duty and company guidelines.
• Take necessary action to ensure we offer the correct advice and manage paperwork, as required.
• Provide excellent standards of customer service at all times.
• Maintain competent working standards in line with requirements of compliance (DPA, FCA, AML and all other legislation).
• Carry out any reasonable request from a member of the leadership team.

What We Need You To Do

• Conduct initial security checks (DPA) on the customer where applicable.
• Have a knowledge and understanding of responsibilities in relation to company policies and procedures i.e. Financial Crime and Whistleblowing.
• Review a detailed fact find from customers of their financial situation and assess how we can assist them.
• Seek permission to carry out a credit search and inform clients of DPA through system scripts.
• Input and log all customer information onto the Lendles bespoke sourcing system.
• Look to place them with a lender starting with the product that is closest to their needs.
• Work to set KPI’s and targets in line with Consumer Duty in relation to productivity and effectiveness.
• Be receptive to and willingly participate in company provided training.
• Adhere to all compliance and Training and Competency needs within the business.
• Conduct calls in a professional manner following Consumer Duty and company guidelines.
• Take necessary action to ensure we offer the correct advice and manage paperwork, as required.
• Provide excellent standards of customer service at all times.
• Maintain competent working standards in line with requirements of compliance (DPA, FCA, AML and all other legislation).
• Carry out any reasonable request from a member of the leadership team.

What You Will Need To Know

• Previous experience within second charge loans in an advisory role is essential.
• Proven track record in a target driven role and stable career history.
• Tenacious and Self motivated individual who can work in a team.
• Competent user of MS Outlook, Word and Excel.
• Previous experience and knowledge of industry regulation and legislation (DPA, AML and FCA).
• Successful completion of CeMap modules 1, 2 and 3.

What are the working hours?

• Monday to Thursday: 9am-6pm.
• Friday: 9am-4pm.

What can you earn?

• Salary will be discussed at interview and is based on experience.
• Discretionary bonus structure agreed monthly and based on achievement of targets.
• Discretionary team bonus.