Second Chance Donation Processing Supervisor

Lyncs; Lynden, Northern (WA, KY); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Lyncs in Lynden, WA is seeking a Second Chance Donation Processing Supervisor to oversee donation intake, inventory flow, and backroom operations. Reporting to the Store Director, you will lead paid staff and volunteers, ensuring efficient processing and a hospitable, faith-guided atmosphere.

You will manage pricing, station upkeep, and cross-department communication, while mentoring volunteers and assisting with staff scheduling.

Qualifications

• Committed Christian aligned with the mission
• High school diploma or equivalent preferred
• Able to lift up to 50 pounds
• Able to work outdoors in varying weather
• Dependable, punctual, and able to work in a fast-paced environment

Responsibilities

• Inventory & production management: organize backroom receiving and sorting workflows
• Quality & pricing: oversee sorting, grading, and pricing of donated items
• Station upkeep: keep sorting/pricing areas clean and stocked
• Cross-department: coordinate with Front-End Supervisor on inventory needs
• Supply ordering: monitor supplies and submit monthly orders
• Volunteer cultivation: train and supervise volunteers
• Staff development: assist with hiring and scheduling paid staff
• Performance & alignment: provide feedback and conduct staff reviews
• Communication: lead staff meetings and plan for long-term goals
• Customer service & facility stewardship: assist donors and maintain a welcoming environment

Skills

Customer service

Teamwork

Communication

Safety awareness

Dependable

Outdoor work

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Second Chance Donation Processing Supervisor

2nd Chance Hourly EE Lynden, WA, US 1 Attachments

4 days ago Requisition ID: 1108

Salary Range: $18.00 To $22.00 Hourly

Our Mission

We are a faith-based nonprofit organization dedicated to serving our community with compassion, dignity, and stewardship. Through donated goods and thrift store operations, we support programs that reflect our commitment to helping individuals and families in need. Our donations center is often the first point of connection between our mission and the community we serve.

Position Summary

The Donation Processing Supervisor is responsible for the overall efficiency, organization, and spiritual climate of our donation intake processing area. Reporting directly to the Store Director, this role oversees inventory flow, maintains high standards of organization, and leads both paid staff and volunteers. The ideal candidate balances operational excellence with a heart for ministry and community stewardship

Key Responsibilities

Inventory & Production Management

• System Efficiency: Implement and maintain highly organized, efficient workflows for the backroom receiving and sorting areas.
• Quality & Pricing: Oversee the sorting, grading, and pricing of all donated merchandise, including the strategic organization and rotation of seasonal goods.
• Station Upkeep: Keep sorting and pricing stations clean, hazard-free, and fully equipped for daily operations.
• Cross-Department Synergy: Communicate regularly with the Front-End Supervisor regarding inventory levels, current floor needs, and items that are difficult to sell.
• Supply Ordering: Monitor backroom inventory supplies and submit monthly operational orders to the Store Director.
• Volunteer Cultivation: Train, guide, and supervise volunteers, matching their unique strengths to processing tasks while fostering a welcoming, encouraging community.
• Staff Development: Assist the Store Director with hiring, onboarding, scheduling, and assigning daily duties to paid backroom staff.
• Performance & Alignment: Assist with regular staff reviews and provide ongoing, constructive feedback regarding job performance.
• Communication: Partner with leadership to plan and lead regular staff meetings to address operational issues and look ahead at long-range goals.

Customer Service & Facility Stewardship

• Presence: Maintain a visible and supportive presence during retail and donation hours to assist customers, donors, staff, and volunteers.
• Donor Education: Assist in educating donors on acceptance guidelines based on market trends and front-end feedback.
• Daily Cleanliness: Keep trash cans emptied throughout shifts and ensure external dumpsters are locked securely.
• Facility Security: Execute end-of-day closing procedures, including locking doors, turning off lights, and adjusting climate controls when necessary.
• Policy Enforcement: Ensure all store policies are implemented fairly; route any special requests directly to the Store Director.

Qualifications

• Committed Christian who is committed to Christian Education in general, and LCS in particular
• High school diploma or equivalent preferred
• Ability to lift and move items up to 50 pounds with or without reasonable accommodation
• Ability to work outdoors in varying weather conditions
• Dependable, punctual, and able to work in a fast-paced environment
• Respect for and alignment with the mission and values of a faith-based organization

Skills & Attributes

• Servant-minded and team-oriented attitude
• Strong interpersonal and communication skills
• Ability to work efficiently while remaining courteous and patient
• Attention to safety, organization, and quality
• Willingness to learn and follow established procedures
• Outdoor drive-through donations area
• Physically active role requiring standing, walking, bending, and lifting