Seattle Hybrid: Device Mgmt & Endpoint Security Analyst

Kalles Group; Seattle (WA); Hybrid; USD 90,000 - 105,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401K with match

PTO

Job summary

Kalles Group in Seattle, WA is seeking a Business Systems Analyst Consultant focused on device management and endpoint security. You will analyze remote access usage, support patch automation, and manage BYOD transitions while partnering with an automation team and coordinating multiple workstreams.

Required 2–4 years in IT/tech, strong analytical and communication skills, and familiarity with Jira, ServiceNow, Zendesk, SharePoint and Microsoft 365.

Qualifications

• 2–4 years as a BSA, BA, Project Coordinator, or similar in an IT/technology environment.
• Strong analytical skills; able to spot trends and draw conclusions from data.
• Curiosity and ability to learn unfamiliar technologies and how people use them.
• Process, requirements and workflow documentation (process maps, Visio, user stories).
• Coordinating tasks, timelines and stakeholders across multiple workstreams.
• Excellent written/verbal communication; translates between technical and non-technical audiences.
• High energy, collaborative, comfortable with shifting priorities.
• Familiar with Jira, ServiceNow or Zendesk, SharePoint, Microsoft 365.

Responsibilities

• Analyze remote access portal usage (users, services, apps, servers, networks) and help define a path to standardized remote access.
• Support patch automation – document current patching, identify manual steps, define automation requirements.
• Support BYOD → managed device transition – impact and user-population analysis, readiness tracking, communications.
• Partner with the UiPath automation team to identify, document and prioritize automation candidates.
• Project coordinator for operational work – plans, tasks, risks, dependencies, status updates and meetings.
• Deep-dive data analysis – gather, clean and interpret inventory, ITSM and reporting data to support decisions.
• Document current/future-state processes, business requirements and user stories.
• Create end-user and Helpdesk content (e.g., SharePoint KB articles) to drive adoption.
• Support stakeholder engagement, change management and cross-functional communication.
• Track and report key metrics and progress across workstreams.

Skills

Analytical thinking

Communication

Cross-functional collaboration

Requirements gathering

Time management

Adaptability

Tools

Jira

ServiceNow

Zendesk

SharePoint

Microsoft 365

Job description

Kalles Group in Seattle, WA is seeking a Business Systems Analyst Consultant focused on device management and endpoint security. You will analyze remote access usage, support patch automation, and manage BYOD transitions while partnering with an automation team and coordinating multiple workstreams.

Required 2–4 years in IT/tech, strong analytical and communication skills, and familiarity with Jira, ServiceNow, Zendesk, SharePoint and Microsoft 365.