Seattle Field Service Specialist – Crematory Partnerships

Meadow; Seattle (WA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

MacBook + tools

WFH stipend

Job summary

Meadow is hiring a Field Service Representative to establish Meadow’s on-the-ground presence in Seattle. You will be the first Meadow employee in this market, building crematory and vendor relationships and guiding families through the service lifecycle.

This high-ownership, field-based role requires regular travel across the greater Seattle area as volume grows, with responsibilities spanning planning, coordination, and accountability for partners.

Qualifications

• Experienced: you have worked in funeral service and handled families, remains, and partners before.
• Relationship-driven and composed: you build trust quickly with families and partners.
• Dependable and detail-oriented: on time, prepared, and proud of getting the details right when it matters most.
• Self-directed: you take ownership, stay resourceful when things change, and operate without close oversight.
• Field-ready: you have a valid driver's license and reliable transportation, and you can lift up to 100 lbs in the field.

Responsibilities

• Build partnerships with our crematory partners: you will be the face of Meadow in these environments and our eyes and ears for what we can be doing better, helping to make the day-to-day work easier.
• Own the return of cremated remains: From splitting ashes to handling USPS mail-outs to personally delivering cremated remains to families - you will be responsible for making sure cremains are returned in a timely and professional manner.
• Handle first calls: You will be responsible for completing first calls during business hours from the ME and hospitals.
• Plan and execute funeral services: You will be responsible for planning and coordinating funeral services and memorials with families, the venue and other parties to make sure everything goes smoothly.
• Hold our partners accountable: You will track what our transport and crematory vendors actually deliver, and raise it when they fall short.

Skills

Field service experience

Relationship building

Attention to detail

Self-directed

Valid driver’s license

Job description

Meadow is hiring a Field Service Representative to establish Meadow’s on-the-ground presence in Seattle. You will be the first Meadow employee in this market, building crematory and vendor relationships and guiding families through the service lifecycle.

This high-ownership, field-based role requires regular travel across the greater Seattle area as volume grows, with responsibilities spanning planning, coordination, and accountability for partners.