Seasoned Commercial Refrigeration Technician

FirstCall Group; West Babylon (NY); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive weekly pay

Healthcare coverage

401(k) with 5% match

Paid holidays and time-off

FirstCall Academy training

Company vehicle or allowance

Phone allowance

Job summary

FirstCall Mechanical is seeking a seasoned Commercial Refrigeration Technician to join our West Babylon, NY team. The ideal candidate has 5+ years in commercial HVAC/refrigeration, an active EPA certification, and a valid driver license.

You will diagnose, repair, and maintain refrigerated systems and mentor junior techs. Join a growing company with a strong benefits package, ongoing training through the FirstCall Academy, and opportunities to advance within a national service network.

Qualifications

• 5+ years in commercial HVAC service or refrigeration.
• Active EPA certification required.
• Clean driving record and valid driver's license.
• OSHA 10 certification preferred.
• Willingness to work flexible hours and on-call shifts.

Responsibilities

• Diagnose and repair commercial refrigeration systems, including compressors and controls.
• Perform preventative maintenance on ice machines and coolers.
• Replace defective parts and ensure proper operation of equipment.
• Coordinate with dispatch to complete scheduled jobs and meet timelines.
• Mentor apprentices and junior technicians on best practices and safety.
• Maintain safety procedures and quality standards on all jobs.

Skills

HVAC experience

EPA Certification

OSHA 10

Driver License

On-call flexibility

Job description

A FirstCall Mechanical Company

SEASONED COMMERCIAL REFRIGERATION TECHNICIAN

Location: West Babylon, NY.

WHO IS FIRSTCALL MECHANICAL?

Select is a commercial HVAC services company based in Long Island, NY. Founded in 1980, Select partnered with FirstCall Mechanical in 2025. FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction. FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

Benefits Overview

FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, Free Telehealth + More
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot and pants allowances

Position Overview

We are currently seeking an experienced Commercial Refrigeration Technician to join our fast-growing team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as an active EPA Certification.

Job Responsibilities

• Diagnose causes of problems and/or failures in commercial refrigeration systems and components, including compressors, evaporators, condensers, and electrical controls
• Perform maintenance and service repairs on ice machine/cooler/freezer and other refrigerated systems (Superheat/Subcooling/Delta T)
• Repair or replace defective parts in units and equipment and their controls
• Communicate with Dispatch to ensure completion of scheduled jobs
• Maintain preventative maintenance schedules and procedures for customers
• Communicate effectively with clients to explain system issues, recommended repairs, and maintenance procedures
• Supervise and mentor apprentices and junior technicians, providing guidance on best practices and troubleshooting techniques
• Ensure team adherence to quality standards and project timelines
• Adhere to all safety protocols and regulations

Accountabilities

• Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
• Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC needs

ORGANIZATIONAL ALIGNMENT

This position reports to the local Operations Manager and is responsible for engaging with the service team and all of our customers.

Qualifications

• Valid Driver License w/acceptable driving record
• Active EPA Certification
• 5+ years’ of experience in a commercial HVAC setting
• OSHA 10 certification
• Available to work flexible hours and on-call shifts as needed
• Strong mechanical aptitude and problem-solving skills

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively communicate with the customer by checking in and out with them on jobs. Able to explain the problems and resolution in a manner that the customer can understand. Closely communicate issues/concerns/updates with account managers on jobs.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem-solving and prioritizing multiple tasks. Help take lead over and teach helpers and tech I’s.

Physical Demands

While performing the duties of this job, the employee is regularly required to use their hands. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth vision, and the ability to adjust focus.

NOTE:

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.