Industrial Chiller Technician

FirstCall Group; Village of Freeport (NY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Company vehicle

Phone allowance

Uniforms

Work boot allowance

Competitive weekly pay

Career growth programs

Job summary

FirstCall Mechanical is seeking an experienced Industrial Chiller Technician to join our fast-growing team serving the Long Island area. You will perform routine and preventive maintenance on commercial HVAC chillers, troubleshoot electrical, mechanical, and control systems, and support commissioning of new installations with EPA certification in hand.

Ideal candidates have 5+ years of commercial HVAC experience with chillers, a valid driver license, OSHA-10, and a can-do attitude.

Qualifications

• 5+ years’ experience in a commercial HVAC setting with chillers.
• Active EPA Certification.
• OSHA 10 certification.

Responsibilities

• Perform routine and unscheduled maintenance on air-cooled and centrifugal chillers, pumps, cooling towers, and related components.
• Diagnose and repair mechanical, electrical, and control system faults.
• Inspect components for efficiency and regulatory compliance.
• Assist in installation, retrofitting, and commissioning of chiller systems.
• Read blueprints and wiring diagrams to troubleshoot HVAC equipment.
• Ensure safety protocols and on-site customer satisfaction.

Skills

Driver's license

Mechanical aptitude

Problem-solving

Education

EPA Certification – Active

OSHA 10 certification

Job description

INDUSTRIAL CHILLER TECHNICIAN

A FirstCall Mechanical Company

Location: Long Island, NY and surrounding area

WHO IS FIRSTCALL MECHANICAL?

Industrial Cooling (ICACS) was founded in 1991 and specializes in large tonnage chiller service and controls for commercial, industrial, and education customers across the New York City metro area. In 2024, ICACS partnered with FirstCall Mechanical.

FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.

FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

Benefits Overview

FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances

Position Overview

We are currently seeking an experienced Industrial Chiller Technician to join our fast-growing team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as an active EPA Certification.

Job Responsibilities

• Perform routine, and unscheduled, maintenance and repair of commercial systems including air-cooled chillers, centrifugal chillers, pumps, cooling towers, air handler units, valves, fan coil units, variable air volume systems, etc
• Diagnose and repair of machine and equipment defects including electronic, mechanical, and electrical components related to these systems
• Inspect and test system components to ensure proper operation, efficiency, and compliance with industry standards
• Conduct preventive maintenance, repair, installation, general servicing, and troubleshooting of mechanical HVAC systems
• Assist in installing, retrofitting, and commissioning commercial chiller systems and related HVAC equipment
• Interpret blueprints, wiring diagrams, and technical manuals to assess and repair HVAC systems
• Service, troubleshoot, and repair commercial/industrial Chiller and Refrigeration Equipment
• Comfortable and knowledgeable in electrical including electrical components, timers, contactors, relays
• Adhere to safety protocols and comply with regulatory requirements related to HVAC and refrigeration systems
• Responsible for high levels of customer satisfaction through direct, on-site, customer interface
• Provide technical guidance and recommendations to clients regarding maintenance schedules, energy efficiency, and system improvement
• Prepare and present detailed service reports to customers

Accountabilities

• Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
• Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC needs

ORGANIZATIONAL ALIGNMENT

This position reports to the local Branch Manager and is responsible for engaging with the service team and all of our customers.

Qualifications

• Valid Driver License w/acceptable driving record
• Active EPA Certification
• 5+ years’ of experience in a commercial HVAC setting with Chillers
• OSHA 10 certification
• Technical training in HVAC or Refrigeration
• Available to work flexible hours and on-call shifts as needed
• Strong mechanical aptitude and problem-solving skills

BEHAVIORAL PROFILE

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively communicate with the customer by checking in and out with them on jobs. Able to explain the problems and resolution in a manner that the customer can understand. Closely communicate issues/concerns/updates with account managers on jobs.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem-solving and prioritizing multiple tasks. Help take lead over and teach helpers and tech I’s.

Physical Demands

While performing the duties of this job, the employee is regularly required to use their hands. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth vision, and the ability to adjust focus.

NOTE

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.