Seasoned Commercial Refrigeration Technician

STR Mechanical; Charlotte (NC); On-site; USD 52,000 - 90,000; Full time

Benefits offered by this job

Company vehicle or allowance

Mobile phone or allowance

Uniforms

Work boot and pants allowances

Comprehensive healthcare coverage

401(k) retirement savings with match

Job summary

FirstCall Mechanical in Charlotte, NC is seeking an experienced Commercial Refrigeration Technician II to join our growing team. The ideal candidate will have a can-do attitude, strong problem-solving skills, and an active EPA Certification to service commercial refrigeration equipment.

Responsibilities include diagnosing issues, performing maintenance on ice machines and other refrigerated systems, and mentoring apprentices while adhering to safety and quality standards.

Qualifications

• 5+ years’ of experience in a commercial HVAC setting.
• Active EPA Certification is required.
• Ability to diagnose and repair commercial refrigeration systems and controls.

Responsibilities

• Diagnose causes of problems in commercial refrigeration systems and components.
• Perform maintenance and service repairs on ice machines and other refrigerated systems.
• Repair or replace defective parts and controls.
• Communicate with Dispatch to ensure completion of scheduled jobs.
• Mentor apprentices and junior technicians; support safety and quality standards.

Skills

HVAC experience

Active EPA Certification

Problem-solving

Minor supervision

Job description

WHO IS FIRSTCALL MECHANICAL?

STR Mechanical is a commercial and industrial HVAC services company with operations across the Carolinas and Virginia. Founded in 2006, STR Mechanical partnered with FirstCall Mechanical in 2022.

A FirstCall Mechanical Company

COMMERCIAL REFRIGERATION TECHNICIAN II

Location: Charlotte, NC.

Benefits Overview

FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, Free Telehealth + More
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot and pants allowances

Position Overview

We are currently seeking an experienced Commercial Refrigeration Technician II to join our fast-growing team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as an active EPA Certification.

Job Responsibilities

• Diagnose causes of problems and/or failures in commercial refrigeration systems and components, including compressors, evaporators, condensers, and electrical controls
• Perform maintenance and service repairs on ice machine/cooler/freezer and other refrigerated systems (Superheat/Subcooling/Delta T)
• Repair or replace defective parts in units and equipment and their controls
• Communicate with Dispatch to ensure completion of scheduled jobs
• Maintain preventative maintenance schedules and procedures for customers
• Communicate effectively with clients to explain system issues, recommended repairs, and maintenance procedures
• Supervise and mentor apprentices and junior technicians, providing guidance on best practices and troubleshooting techniques
• Ensure team adherence to quality standards and project timelines
• Adhere to all safety protocols and regulations

Accountabilities

• Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
• Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC needs

ORGANIZATIONAL ALIGNMENT

This position reports to the local Vice President of Service and is responsible for engaging with the service team and all of our customers.

Qualifications

• Valid Driver License w/acceptable driving record
• Active EPA Certification
• 5+ years’ of experience in a commercial HVAC setting
• OSHA 10 certification
• Available to work flexible hours and on-call shifts as needed
• Strong mechanical aptitude and problem-solving skills

BEHAVIORAL PROFILE

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively communicate with the customer by checking in and out with them on jobs. Able to explain the problems and resolution in a manner that the customer can understand. Closely communicate issues/concerns/updates with account managers on jobs.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem-solving and prioritizing multiple tasks. Help take lead over and teach helpers and tech I’s.

Physical Demands

While performing the duties of this job, the employee is regularly required to use their hands. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth vision, and the ability to adjust focus.

NOTE:

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

FirstCall does not accept unsolicited resumes, employment applications or inquiries from recruiters, employment agencies or individual job seekers. Applicants who are selected to proceed to the next stage of FirstCall’s process will be contacted directly by a member of our team. Please note that we are unable to provide individual feedback to all applicants. Applications will stay active in our system for 60 days, and after 60 days applicants will need to reapply for the role.