Seasoned Commercial Refrigeration Technician

Firstcall Mechanical Group; United States; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Comprehensive Healthcare Coverage

401(k) Retirement Savings Plan

Generous Referral Bonus

Job summary

Firstcall Mechanical Group is looking for an experienced Commercial Refrigeration Technician II in the United States. The role involves diagnosing and repairing commercial refrigeration systems, providing exceptional customer service, and mentoring junior technicians.

Qualified candidates should possess an active EPA certification and at least 5 years of HVAC experience. Benefits include competitive pay, comprehensive healthcare coverage, 401(k) retirement savings plan, and generous time-off policies.

Qualifications

• 5+ years’ experience in a commercial HVAC setting.
• Valid driver’s license with acceptable driving record.
• Available to work flexible hours and on-call shifts as needed.

Responsibilities

• Diagnose and repair commercial refrigeration systems.
• Perform maintenance on ice machines and coolers.
• Supervise and mentor apprentices.

Skills

Problem-solving skills

Strong mechanical aptitude

Customer communication

Education

Active EPA certification

OSHA 10 certification

Tools

Basic hand tools

Job description

Position Overview

We are seeking an experienced Commercial Refrigeration Technician II to join our fast‑growing team. The ideal candidate will have a can‑do attitude, strong problem‑solving skills, and an active EPA Certification.

JOB RESPONSIBILITIES

• Diagnose causes of problems or failures in commercial refrigeration systems and components, including compressors, evaporators, condensers, and electrical controls.
• Perform maintenance and service repairs on ice machines, coolers, freezers and other refrigerated systems (Superheat, Subcooling, Delta T).
• Repair or replace defective parts in units and equipment and their controls.
• Communicate with Dispatch to ensure completion of scheduled jobs.
• Maintain preventative maintenance schedules and procedures for customers.
• Communicate effectively with clients to explain system issues, recommended repairs and maintenance procedures.
• Supervise and mentor apprentices and junior technicians, providing guidance on best practices and troubleshooting techniques.
• Ensure team adherence to quality standards and project timelines.
• Adhere to all safety protocols and regulations.

ACCOUNTABILITIES

• Continual learning and development in the body of knowledge through FirstCall Academy to set the bar for skill level in the industry.
• Provide elite level customer service to ensure we continue to be the FirstCall our customers make for their HVAC needs.

QUALIFICATIONS

• Valid driver’s license with acceptable driving record.
• Active EPA certification.
• 5+ years’ experience in a commercial HVAC setting.
• OSHA 10 certification.
• Available to work flexible hours and on‑call shifts as needed.
• Strong mechanical aptitude and problem‑solving skills.

BEHAVIORAL PROFILE

Language Skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write correspondence. Ability to effectively communicate with the customer by checking in and out with them on jobs. Able to explain the problems and resolution in a manner that the customer can understand. Close communication of issues, concerns, and updates with account managers on jobs.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimal numbers. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem‑solving and prioritizing multiple tasks. Help take lead over and teach helpers and tech I’s.

Physical Demands: While performing the duties of this job, the employee is regularly required to use their hands. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth vision, and the ability to adjust focus.

BENEFITS OVERVIEW

• Competitive Weekly Pay.
• Comprehensive Healthcare Coverage – Medical, Dental, Vision, Free Telehealth + More.
• Financial Resources – 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long‑Term Disability.
• Time‑Off & Holidays – Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans.
• Career Growth & Development – Company‑sponsored education and career advancement programs such as FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program.
• Generous Referral Bonus of $2,500 per referral.
• Role‑Specific Perks – Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot and pants allowances.

ORGANIZATIONAL ALIGNMENT

This position reports to the local Vice President of Service and is responsible for engaging with the service team and all of our customers.

Note: This job description is not intended to be all‑inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.