Seasonal Winterlights Guest Services Crew

The Trustees of Reservations; Canton (MA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Sick Time

Museum & Park Access

Store Discounts

Job summary

The Trustees of Reservations is seeking a Winterlights Production Crew member at the Eleanor Cabot Bradley Estate in Canton, MA. You will assist at gift shop, concessions, and front gates, providing friendly guest service during a festive season.

Work involves evenings and weekends, standing outdoors, light lifting, and helping with setup and tear-down of displays. This seasonal role runs November–January with opportunities for mid‑January follow-up.

Qualifications

• Customer service or food/beverage experience.
• Point of sale skills with Toast or willingness to train.
• Comfort standing and working outdoors in chilly temps.
• Ability to lift up to 30 lbs and help with setup/cleanup.
• Availability evenings and weekends during Run of Show.

Responsibilities

• Greet guests, check tickets, and keep entry welcoming as the face of Winterlights.
• Ring up cocoa, treats, and glowing goods in gift shop and concessions; restock as needed.
• Support event setup: hang lights, prep supplies, and keep areas tidy and safe.
• Maintain guest experience from arrival to departure and assist with wayfinding.
• Troubleshoot minor issues and participate in post-event takedown.

Skills

Customer service

Food & beverage

POS skills

Outdoor work

Lift 30 lbs

Team player

Evenings & weekends

Tools

Toast POS

Job description

The Trustees of Reservations is seeking a Winterlights Production Crew member at the Eleanor Cabot Bradley Estate in Canton, MA. You will assist at gift shop, concessions, and front gates, providing friendly guest service during a festive season.

Work involves evenings and weekends, standing outdoors, light lifting, and helping with setup and tear-down of displays. This seasonal role runs November–January with opportunities for mid‑January follow-up.