Seasonal Water Parks Site Supervisor

El Paso Live; El Paso (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

El Paso Live in El Paso, Texas, is seeking a dedicated individual to assist in the daily management of water park operations. Responsibilities include leading staff, ensuring safety, maintaining cleanliness, and managing recruiting and training initiatives.

The ideal candidate will have a high school diploma or GED, with previous experience in aquatics and customer service. Certifications like lifeguard and CPO are preferred. The position requires strong organizational and interpersonal skills to provide excellent service in a fun environment.

Qualifications

• Must be 18 years or older.
• Previous Aquatics and/or Water Parks experience preferred.
• Customer service experience preferred.
• Current lifeguard/instructor certification preferred.
• Certified Pool Operator (CPO) or Aquatics Facility Operator (AFO) certification preferred.

Responsibilities

• Assist in leading daily operations at the water park.
• Facilitate in-service training programs for safety and customer service.
• Recruit, hire, train, and schedule staff.
• Monitor daily pool operations to adhere to health regulations.
• Ensure proper maintenance and cleanliness of the water park.

Skills

Aquatics experience

Customer service

Supervisory skills

Organizational skills

Interpersonal skills

Education

High school diploma or GED

College education preferred

Tools

Windows

Microsoft Office

Job description

• Assists management in leading the daily operations to ensure the water parks are running according to Destination El Paso operating procedures.
• Assists in daily management of the following: Food & Beverage, Guest Services, Lifeguards, and Park Services.
• Ensures safety of all staff and guests by maintaining appropriate staffing levels following the Ellis & Associates 10/20 standard.
• Assists in scheduling of staff and posted in a timely fashion.
• Along with water park managers, assist in facilitating in‑service training programs for safety and customer service.
• Assist in recruiting, hiring, and training, and scheduling all seasonal and part time staff.
• Ensure all client and company policies are being enforced by staff.
• Remain current in required and voluntary certifications and training.
• Monitors daily pool operations to adhere to all State, Local and ASM health and safety regulations.
• Ensures proper maintenance and cleanliness, ensuring the waterpark is clean and safe for all.
• Assists in maintaining pools by brushing, skimming, vacuuming, scrubbing, etc. as required.
• Provides leadership and mentorship to all employees on their job performance.
• Ensures a safe guest and employee environment by actively being out in the water park to observe, identify, and rectify any hazards or issues.
• Recognizes and responds appropriately to emergency situations.
• Responsible for addressing any guest or employee concerns.
• On Duty Manager as assigned.
• Recognizes and responds appropriately to emergency situations.
• Ability to problem solve and react quickly to guest and employee needs.
• Ensuring that guests receive outstanding customer service by providing a friendly, fun, and safe environment.
• Maintains high standards, positive attitude, and professional appearance.
• Develop and maintain a harmonious working relationship with all other departments.
• Work extended and/or irregular hours including nights, weekends and holidays as needed.
• Performs other related duties as assigned.

Qualifications & Skills

• Must be 18 years or older with a high school diploma or GED.
• Previous Aquatics experience preferred.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Remain flexible and adjust to situations as they occur.
• Excellent organizational, planning, communication, and inter‑personal skills.
• Ability to undertake and complete multiple tasks.
• Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
• Be licensed and insured to operate a motor vehicle in the United States.
• Must be 18 years or older with a high school diploma or GED-College Education preferred.
• Previous Aquatics and /or Water Parks experience preferred.
• Customer service experience preferred.
• Supervisory experience preferred.
• Current Ellis & Associates (or equivalent) lifeguard/instructor certification preferred.
• Certified Pool Operator (CPO) or Aquatics facility Operator (AFO) certification preferred.

Computer Skills

• Operate a personal computer using Windows, Microsoft Office (Word, Excel, PowerPoint) and other standard office equipment.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to work in a stationery position and move about the facilities for prolonged periods of time.
• Ability to bend routinely and repetitively to lift 20lbs or less and occasionally bend to lift more than 20lbs.
• Ability to travel via air and auto required.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

This description portrays in general terms the type of levels of work performed and it’s not intended to be all-inclusive or to represent specific duties of any incumbent. The knowledge of skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job-training.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor