Seasonal Visitor Services Associate – Garden Front Desk

Naples Botanical Garden Inc; Naples (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Naples Botanical Garden Inc. is seeking a Seasonal Visitor Services Associate to greet guests, manage the Visitor Center, and support sales of Garden memberships.

The role requires weekend, night, and holiday availability, with a friendly, professional presence and the ability to handle basic POS transactions. As a frontline position, you will work with staff, volunteers, and visitors, providing information about events, exhibitions, and day-to-day Garden operations.

Qualifications

• Strong communication and customer service skills.
• Strong computer skills a plus.
• Flexible schedule with weekends, nights and holidays.
• Fluency in Spanish and/or Kreyol is a plus.
• Ability to lift and carry objects up to 10 pounds.
• Pre-employment background check required.

Responsibilities

• Greet incoming members and guests promptly and warmly.
• Be present for dog admission days when required.
• Check in or greet visitors outside ticketing booths as needed.
• Maintain a professional appearance and conduct at all times.
• Operate a POS system and balance daily.
• Review Garden operations and events; share updates with visitors.
• Promote Naples Botanical Garden memberships.
• Open/close Visitor Center per schedule.

Skills

Customer service

Communication

POS operation

Bilingual (Spanish/Kreyol)

Adaptability

Tools

POS system

Job description

Naples Botanical Garden Inc. is seeking a Seasonal Visitor Services Associate to greet guests, manage the Visitor Center, and support sales of Garden memberships.

The role requires weekend, night, and holiday availability, with a friendly, professional presence and the ability to handle basic POS transactions. As a frontline position, you will work with staff, volunteers, and visitors, providing information about events, exhibitions, and day-to-day Garden operations.