Seasonal Visitor Center Attendant

County of Anoka; Coon Rapids (MN); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Advancement opportunities

Job summary

County of Anoka in Minnesota seeks a Seasonal Visitor Center Attendant to deliver friendly, customer-focused service at the Coon Rapids Dam Regional Park. This on-site, part-time position supports park visitors, rents snowshoes, processes transactions, and answers questions during varied shifts including evenings and weekends.

The role requires being at least 16, passing a background check, and thriving in a busy environment. Opportunities exist for advancement within Anoka County.

Qualifications

• Must be 16 years of age or older by date of application.
• Successfully pass a criminal history background check.

Responsibilities

• Assist customers with how to put on and properly use snowshoe rental equipment.
• Provide excellent customer service to park users by ensuring communication is carried out in a polite, professional, and efficient manner.
• Operate point of sale and reservation systems to assist customers.
• Handle customer concerns in a respectful and consistent manner.
• Mediate and resolve customer complaints or concerns.
• Arm and disarm the building security system as needed.
• Communicate via various technology (phone, computer, radio device).
• Balance monitoring, ordinance advisement, and answering park questions/requests or concerns.

Skills

Customer service

Problem solving

Communication

Teamwork

Job description

Job Posting End Date

November 5, 2026 at 11:59pm CST

Hiring Range

Hiring range: $15.00 to $17.50 per hour. The starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County.

Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance!

Position Description

The Anoka County Parks mission is as a department of Anoka County, our mission is to positively impact the quality of life in Anoka County by providing parks, outdoor recreation, and leisure services for the public. Our mission encompasses the protection of the natural environment, improving the health of citizens, and supporting a strong local economy. The department has an immediate opening for Seasonal Visitor Center Attendant who will perform various duties. Some of the critical responsibilities of this position include providing excellent customer service to park users by ensuring communication is carried out in a polite, professional, and efficient manner.

This is a seasonal, non-exempt, on-site position. Interviews will take place the week of 11/09/2026 for those selected to move forward in the hiring process.

Pay & Benefits

Salary: $15.00 to $17.50 per hour.

Professional development opportunities.

Work Location

This position will be based out of the Coon Rapids Dam Regional Park, 9750 Egret Blvd. NW Coon Rapids, MN 55433.

Expected work hours are varied including days, evenings, weekends, and holidays, for 10-20 hours per week. This may include extended hours on weekends and holidays as required.

Job Duties and Responsibilities

• Assist customers with how to put on and properly use snowshoe rental equipment.
• Provide excellent customer service to park users by ensuring communication is carried out in a polite, professional, and efficient manner.
• Operate point of sale and reservation systems to assist customers.
• Handle customer concerns in a respectful and consistent manner.
• Mediate and resolve customer complaints or concerns.
• Arm and disarm the building security system as needed.
• Communicate via various technology (phone, computer, radio device).
• Balance monitoring, ordinance advisement, and answering park questions/requests or concerns.
• Must be neatly groomed and willing to wear and maintain a uniform.
• Perform other duties as assigned.

Qualifications and Requirements

Minimum Knowledge, Skills, and Abilities Needed

• Must be 16 years of age or older by date of application.
• Successfully pass a criminal history background check.

Preferred Knowledge, Skills, and Abilities Needed

• Knowledge of snowshoe equipment or previous equipment rental experience.
• Strong problem solving skills.
• Previous experience in customer service and leadership.
• Accurate record keeping and oral/written communication.
• Planning, organizing, and problem solving experience.
• Ability to establish and maintain effective working relationships with others.
• Ability to take direction and complete assigned job duties independently.
• Ability to read and interpret manuals, county policies and procedures.
• Ability to use a computer, phone, radio, and other office equipment.

Physical Demands and Work Conditions

Indoor and outdoor county worksites in all weather conditions depending on assignment.

Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades and brightness.

Hearing abilities required for general and phone communication, signals, and machine sounds.

Assignments require several hours of varied physical activity in addition to viewing a computer screen, sitting at a desk, or walking/standing.

Physical activity may include repeated bending, stooping, reaching, twisting, prolonged walking on sloped or uneven terrain, and handling/carrying equipment.

Cognitive abilities required include problem solving, prioritization of tasks, short- and long-term memory, interpreting and understanding written documents, and general mathematical skills.

Regular lifting of up to 25 lbs.

Equipment used includes computers, phones, and standard office equipment.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.