Seasonal Visitor Center Attendant

Anoka County; Minneapolis (MN); Vor Ort; USD 21.000 - 24.000; Vollzeit

Benefits dieser Stelle

Professional development opportunities

Zusammenfassung

Anoka County in Minnesota is hiring a Seasonal Visitor Center Attendant to deliver friendly customer service at the Coon Rapids Dam Regional Park. The on-site position offers 10 to 20 hours per week and a starting wage between $15.00 and $17.50 per hour, depending on experience and qualifications.

Responsibilities include assisting park visitors, operating point-of-sale and reservation systems, handling concerns, and helping with snowshoe rentals.

Qualifikationen

• Must be 16 years of age or older by date of application.
• Successfully pass a criminal history background check.

Aufgaben

• Assist customers with how to put on and properly use snowshoe rental equipment.
• Provide excellent customer service to park users by ensuring communication is carried out in a polite, professional, and efficient manner.
• Operate point of sale and reservation systems to assist customers.
• Handle customer concerns in a respectful and consistent manner.
• Mediate and resolve customer complaints or concerns.
• Arm and disarm the building security system as needed.
• Communicate via various technology (phone, computer, radio device).
• Balance monitoring, ordinance advisement, and answering park questions/requests or concerns.
• Must be neatly groomed and willing to wear and maintain a uniform.
• Perform other duties as assigned.

Kenntnisse

Customer service

Problem solving

Leadership

Planning

Organizing

Teamwork

Jobbeschreibung

Hiring range: $15.00 to $17.50 per hour. The starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County.

Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance!

In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. Applications must be received by the closing deadline of 11:59 pm on 11/05/2026 in order to be considered.

Position Description

The Anoka County Parks mission is as a department of Anoka County, our mission is to positively impact the quality of life in Anoka County by providing parks, outdoor recreation, and leisure services for the public. Our mission encompasses the protection of the natural environment, improving the health of citizens, and supporting a strong local economy. The department has an immediate opening for Seasonal Visitor Center Attendant who will perform various duties. Some of the critical responsibilities of this position include providing excellent customer service to park users by ensuring communication is carried out in a polite, professional, and efficient manner.

This is a seasonal, non-exempt, on-siteposition. Interviews will take place the week of 11/09/2026 for those selected to move forward in the hiring process.

Pay & Benefits

• Salary: $15.00 to $17.50 per hour.
• Professional development opportunities.

Work Location

• This position will be based out of the Coon Rapids Dam Regional Park, 9750 Egret Blvd. NW Coon Rapids, MN 55433.
• Expected work hours are varied including days, evenings, weekends, and holidays, for 10-20 hours per week. This may include extended hours on weekends and holidays as required.

Job Duties and Responsibilities

These examples are not all-inclusive and are intended to be illustrative of the primary responsibilities of an Anoka County Seasonal Visitor Center Attendant.

• Assist customers with how to put on and properly use snowshoe rental equipment.
• Provide excellent customer service to park users by ensuring communication is carried out in a polite, professional, and efficient manner.
• Operate point of sale and reservation systems to assist customers.
• Handle customer concerns in a respectful and consistent manner.
• Mediate and resolve customer complaints or concerns.
• Arm and disarm the building security system as needed.
• Communicate via various technology (phone, computer, radio device).
• Balance monitoring, ordinance advisement, and answering park questions/requests or concerns.
• Must be neatly groomed and willing to wear and maintain a uniform.
• Perform other duties as assigned.

Qualifications and Requirements

Minimum Knowledge, Skills, and Abilities Needed

• Must be 16 years of age or older by date of application.
• Successfully pass a criminal history background check.

Preferred Knowledge, Skills, and Abilities Needed

• Knowledge of snowshoe equipment or previous equipment rental experience.
• Strong problem-solving skills.
• Previous experience in customer service and leadership. Accurate record keeping and oral/written communication.
• Planning, organizing, and problem-solving experience.
• Ability to establish and maintain effective working relationships with others.
• Ability to take direction and complete assigned job duties independently.
• Ability to read and interpret manuals, county policies and procedures.
• Ability to use a computer, phone, radio, and other office equipment.

Physical Demands and Work Conditions

• Indoor and outdoor county worksites in all weather conditions depending on assignment.
• Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades and brightness.
• Hearing abilities required for general and phone communication, signals, and machine sounds.
• Assignments require several hours of varied physical activity in addition to viewing a computer screen, sitting at a desk, or walking/standing.
• Physical activity may include repeated bending, stooping, reaching, twisting, prolonged walking on sloped or uneven terrain, and handling/carrying equipment.
• Cognitive abilities required include problem solving, prioritization of tasks, short- and long-term memory, interpreting and understanding written documents, and general mathematical skills.
• Regular lifting of up to 25 lbs.
• Equipment used includes computers, phones, and standard office equipment.
• Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

Selection Process

It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions.

Pre-employment Requirements

Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

About Anoka County

As the fourth largest county in Minnesota, we depend on the diversity, dedication, determination, and innovation of our employees. We offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences who can come together for the single purpose of serving Anoka County’s 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County! Hear from other Anoka County employees here.

Commitment to AffP and Equal Opportunity Employment

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If you require accommodations or have any other questions regarding this job posting, please call the Anoka County Human Resources Department at 763-324-4300 and reference the posting title and number. If you have questions about the hiring process, please visit: https://www.anokacountymn.gov/4411/Application-Process

Anoka County is an Equal Opportunity Employer, please see our EEO policy: https://www.anokacounty.us/401/Diversity-EEO