Seasonal Tubing Park Operations Lead

Shanty Creek Ski and Golf Resort LLC; Bellaire (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

Shanty Creek Resort is hiring a Tubing Park Supervisor to lead daily tubing park operations at Schuss Mountain. You’ll supervise staff, schedule shifts, monitor conditions, enforce safety, and coordinate with Ski Operations, Ski Patrol, and Maintenance to deliver a safe, enjoyable guest experience.

This seasonal, on-site role requires strong leadership, hands-on coaching, and the ability to respond quickly to weather and operational needs while maintaining high service standards for guests of

Qualifications

• High school diploma or equivalent.
• Supervisory or team-lead experience in hospitality, recreation, outdoor operations, or related environment.
• Strong knowledge of workplace and recreational safety practices.
• Strong leadership, communication, and customer-service skills.
• Ability to train employees and provide clear direction and feedback.
• Ability to organize daily operations and adjust staffing based on changing business needs.
• Ability to remain calm and make sound decisions in a fast-paced environment.
• Availability to work weekends, holidays, and evenings as required.

Responsibilities

• Lead and oversee daily tubing park operations.
• Supervise, schedule, train, and support tubing park employees.
• Assign daily responsibilities and adjust staffing based on guest volume and operational needs.
• Conduct pre-shift meetings and communicate safety, weather, staffing, and operational information.
• Train employees on lift and tubing operations, guest assistance, safety requirements, and emergency procedures.
• Provide employees with ongoing coaching, feedback, and performance guidance.
• Monitor tubing lanes, loading and unloading areas, guest flow, and surface conditions.
• Ensure employees consistently follow and enforce all established safety requirements.
• Inspect tubes, conveyors, lifts, fencing, signage, and other equipment before and during operations.
• Remove damaged or unsafe equipment from service and immediately report maintenance needs.
• Coordinate equipment repairs and facility concerns with Maintenance and Ski Operations.
• Maintain accurate equipment, inspection, incident, and operational records.
• Assist guests, answer questions, gather feedback, and resolve concerns professionally.
• Manage guest lines and park capacity to maintain a safe and efficient experience.
• Respond appropriately to accidents, injuries, weather events, equipment issues, and other emergencies.
• Collaborate with Ski Patrol and other departments when emergency assistance is required.
• Ensure the tubing park remains clean, organized, properly supplied, and ready for operation.
• Support opening, closing, cash-handling, and reporting procedures as assigned.
• Perform frontline tubing park duties during busy periods when needed.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Safety practices

Training employees

Scheduling

Communication

Decision making

Education

High school diploma

Bachelor’s degree in Recreation/Hospitality (preferred)

Job description

Shanty Creek Resort is hiring a Tubing Park Supervisor to lead daily tubing park operations at Schuss Mountain. You’ll supervise staff, schedule shifts, monitor conditions, enforce safety, and coordinate with Ski Operations, Ski Patrol, and Maintenance to deliver a safe, enjoyable guest experience.

This seasonal, on-site role requires strong leadership, hands-on coaching, and the ability to respond quickly to weather and operational needs while maintaining high service standards for guests of