Seasonal Training Specialist – Guest Service Leader

Yellowstone National Park General Stores; Wyoming; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Employee discounts – 30% off non-groce

Flexible work schedules – 32-40 hours

Park access benefits – urgent care &YC

Recreation programs and training &成长机会

Job summary

Yellowstone National Park General Stores is hiring a seasonal trainer for the 2027 Spring/Summer season in Yellowstone National Park, Wyoming. The role focuses on training and supporting associates to deliver outstanding guest service, using training modules and leading sessions.

Competitive hourly wage of $18.75, weekly pay, and flexible schedules (32–40 hours per week) are offered, plus park-related benefits and staff programs for recreation and growth.

Qualifications

• Experience with training, supporting, and leading teams preferred.
• Strong attention to detail and verbal communication skills required.
• Must have a valid driver’s license and a clean driving record.

Responsibilities

• Learn all training modules (alcohol, food safety, Netsuites) and POS modules to train incoming associates effectively.
• Lead training sessions for all associates and adapt training style to aid understanding.
• Assist in train-the-trainer for store supervisory team members for on-site module completion.
• Track training completion and provide updates to the compliance team.
• Communicate training feedback to store management.

Skills

Training experience

Guest service

Verbal communication

Tools

Netsuite

Job description

Yellowstone National Park General Stores is hiring a seasonal trainer for the 2027 Spring/Summer season in Yellowstone National Park, Wyoming. The role focuses on training and supporting associates to deliver outstanding guest service, using training modules and leading sessions.

Competitive hourly wage of $18.75, weekly pay, and flexible schedules (32–40 hours per week) are offered, plus park-related benefits and staff programs for recreation and growth.