Seasonal Toy Store Guest Experience Associate

lego; Richmond (VA); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Family care leave

Life insurance

Disability insurance

Wellbeing resources

Employee discount

Bonus program

Hybrid work policy

Job summary

LEGO Group in Virginia is seeking a customer-focused Retail Team Member to greet guests, operate the cash register, and maintain a visually engaging store environment aligned with LEGO Brand Retail standards.

You will support receiving and stockroom tasks, uphold safety regulations, resolve customer issues, and participate in loyalty programs and promotions. The role reflects LEGO's hybrid work model and benefits.

Qualifications

• Greeting guests and handling transactions at the register.
• Maintaining a clean, safe and visually appealing store environment.
• Ability to assist with receiving and stockroom duties as needed.

Responsibilities

• Greet every guest and perform all cash register functions.
• Maintain LEGO Brand Retail visual standards and displays.
• Operate/store stockroom and assist with receiving merchandise.
• Resolve customer issues and escalate to management when needed.
• Cultivate customer engagement and promote promotions and loyalty.

Skills

Cash handling

Guest service

Store maintenance

Visual merchandising

Team collaboration

Tools

POS system

Job description

LEGO Group in Virginia is seeking a customer-focused Retail Team Member to greet guests, operate the cash register, and maintain a visually engaging store environment aligned with LEGO Brand Retail standards.

You will support receiving and stockroom tasks, uphold safety regulations, resolve customer issues, and participate in loyalty programs and promotions. The role reflects LEGO's hybrid work model and benefits.