Seasonal Toy Store Associate - Customer Service & POS

Mattel, Inc.and Subsidiaries; San Bernardino (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Mattel Sales Corp. in San Bernardino, CA is seeking a Toy Store Associate - Seasonal to provide excellent customer service and drive store sales.

You will operate the POS, greet customers, promote weekly specials, update the customer database, and close transactions while maintaining a tidy workstation.

The role requires schedule flexibility, including Saturdays, with full-time hours available, and a team-oriented, energetic work style at a leading toy retailer.

Qualifications

• Must be able to work a minimum 3 days per week including Saturday.
• Excellent communication skills.
• Highly organized with attention to detail.
• Ability to work in a fast-paced environment.

Responsibilities

• Operate Point of Sale (POS) device and process payments for all guests.
• Enter new customers and update existing customers in the POS system accurately and with correct membership type.
• Maintain an orderly and clean workstation.
• Actively engage with customers to promote weekly specials, add on items and other values and deals.
• Close POS, document sales transactions, track sales metrics and provide reports to management on sales performance and customer feedback at the end of each shift.
• Leave a lasting impression as the FACE of Mattel.
• Greet every customer and provide a friendly and welcoming environment.
• Actively engage with customers to determine their needs and make appropriate product recommendations using comprehensive product knowledge information.
• Promote products, explain features and benefits, and recommend additional products to maximize sales.
• Meet daily service and sales goals.

Skills

Customer service

Sales

POS transactions

Product knowledge

Time management

Teamwork

Job description

Mattel Sales Corp. in San Bernardino, CA is seeking a Toy Store Associate - Seasonal to provide excellent customer service and drive store sales.

You will operate the POS, greet customers, promote weekly specials, update the customer database, and close transactions while maintaining a tidy workstation.

The role requires schedule flexibility, including Saturdays, with full-time hours available, and a team-oriented, energetic work style at a leading toy retailer.