Seasonal Toy Shop Lead

RSM; Fort Worth (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

RSM is seeking a dependable Seasonal Assistant Store Manager to lead a temporary holiday Toy Shop in Fort Worth, TX. You will support daily store operations, assist the Store Manager, and help keep the shop customer-ready throughout the program.

Ideal candidates bring customer-service or retail experience, comfort with POS, and the ability to engage shoppers of all ages. This seasonal, full-time role runs November 4 to December 27 with approximately 40 hours per week.

Qualifications

• Customer-service, retail, hospitality, or cashier experience preferred.
• Comfort and experience using a POS system and handling transactions.
• Friendly, energetic, patient, and comfortable engaging customers of all ages in an open retail environment required.
• Dependable, detail-oriented, team-focused, and able to learn weekly activity instructions and product information required.
• Previous experience supporting or leading a team in a retail, hospitality, or customer-facing environment preferred.

Responsibilities

• Support the Store Manager with day-to-day store operations and serve as an additional point of support for the team as needed.
• Greet customers, answer basic product and store questions, help shoppers locate items, and refer policy or product issues to the Store Manager.
• Operate the approved POS when assigned, accurately processing merchandise, permitted payments, and receipts while following transaction-control and fraud-prevention measures.
• Facilitate the “make-and-take” activity by explaining instructions, distributing materials, managing the queue, and resetting and sanitizing the area; engage participants appropriately throughout activity.
• Maintain full, front-facing shelves; recover and organize merchandise, identify low-stock items, and assist with product replenishment coordinated through the Store Manager and associates.
• Support opening tasks, including product recovery, shelf straightening, signage checks, supply setup, register readiness, and final inspection; support closing through returns-to-shelf, activity cleanup, supply organization, vacuuming, trash removal, and next-day preparation.
• Follow all safety, incident-reporting, loss-prevention, dress-code, mobile-device, and customer-service requirements, rotating duties as traffic, activity demand, breaks, and business needs change.

Skills

Customer service

Retail experience

Cashier experience

POS familiarity

Team leadership

Tools

POS system

Job description

RSM is seeking a dependable Seasonal Assistant Store Manager to lead a temporary holiday Toy Shop in Fort Worth, TX. You will support daily store operations, assist the Store Manager, and help keep the shop customer-ready throughout the program.

Ideal candidates bring customer-service or retail experience, comfort with POS, and the ability to engage shoppers of all ages. This seasonal, full-time role runs November 4 to December 27 with approximately 40 hours per week.