Seasonal To-Go Service Lead - Retail Ops

Hannaford; Bedford (NH); On-site; USD 24,000 - 36,000; Part time

Job summary

Hannaford Supermarkets is hiring Temporary Seasonal Hires across all departments to support Hannaford To Go operations. Assist the Hannaford To Go Supervisor in leading the To Go team and service to meet financial and sales goals. Build strong relationships with associates and customers while upholding department standards.

Share a commitment to excellent customer service, safety and teamwork as part of Hannaford's strategy to deliver value to our communities.

Qualifications

• A high school graduate or equivalent preferred.
• Retail customer service experience preferred.
• Ability to lead and direct others.
• Understanding of store operations preferred.
• Effective communication, customer service and selling skills.
• Effective interpersonal and organizational skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Strong problem-solving skills.
• Must meet minimum age requirements.

Responsibilities

• Lead the Hannaford To Go Department operations in accordance with established department standard practices, in the absence of the Hannaford To Go Supervisor.
• Support excellent customer service and goodwill by role modeling and providing high standards in customer service and sales building.
• Support that department conditions involving appearance, safety, sanitation, and food safety are maintained at the highest level.
• Use good judgement in the delegation, assignment, and follow up required for the efficient performance of the department.
• Provide real time teaching on Shopping or Expediting process issues.
• Reports any issues or concerns relative to associate performance or behavior to the Assistant Store Manager.
• Assist in training and developing associates to meet department needs.
• Maintain solid communication in the department and with store management.
• Observe and follow all company policies, established standard practices and legal requirements.
• Perform all other duties and projects as assigned.

Skills

Customer service

Leadership

Communication

Store operations knowledge

Problem solving

Education

High school diploma or equivalent

Job description

Hannaford Supermarkets is hiring Temporary Seasonal Hires across all departments to support Hannaford To Go operations. Assist the Hannaford To Go Supervisor in leading the To Go team and service to meet financial and sales goals. Build strong relationships with associates and customers while upholding department standards.

Share a commitment to excellent customer service, safety and teamwork as part of Hannaford's strategy to deliver value to our communities.