Seasonal To-Go Service Lead - Retail Ops & Experience

Hannaford; Rochester (NH); On-site; USD 24,000 - 34,000; Part time

Job summary

Hannaford Hannaford To Go Supervisor position in Rochester, NH is a temporary seasonal role supporting all departments. You will assist in leading the Hannaford To Go team, maintain department operations to meet financial and sales goals, and foster strong associate and customer relations to support Hannaford's strategy.

You will help ensure excellent customer service, proper appearance, safety, sanitation, and food safety, while training staff and maintaining open communication with store

Qualifications

• A high school graduate or equivalent preferred.
• Retail customer service experience preferred.
• Ability to lead and direct others.
• Understanding of store operations preferred.
• Effective communication, customer service and selling skills.
• Effective interpersonal and organizational skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Strong problem-solving skills.
• Must meet minimum age requirements.

Responsibilities

• Lead the Hannaford To Go Department operations in accordance with established department standard practices, in the absence of the Hannaford To Go Supervisor.
• Support excellent customer service and goodwill by role modeling and providing high standards in customer service and sales building.
• Support that department conditions involving appearance, safety, sanitation, and food safety are maintained at the highest level.
• Use good judgement in the delegation, assignment, and follow up required for the efficient performance of the department.
• Provide real time teaching on Shopping or Expediting process issues.
• Reports any issues or concerns relative to associate performance or behavior to the Assistant Store Manager.
• Assist in training and developing associates to meet department needs.
• Maintain solid communication in the department and with store management.
• Observe and follow all company policies, established standard practices and legal requirements.
• Perform all other duties and projects as assigned.

Skills

Retail customer service

Leadership

Communication skills

Interpersonal skills

Organizational skills

Multi-tasking

Education

High school diploma or equivalent

Job description

Hannaford Hannaford To Go Supervisor position in Rochester, NH is a temporary seasonal role supporting all departments. You will assist in leading the Hannaford To Go team, maintain department operations to meet financial and sales goals, and foster strong associate and customer relations to support Hannaford's strategy.

You will help ensure excellent customer service, proper appearance, safety, sanitation, and food safety, while training staff and maintaining open communication with store