Seasonal To-Go Service Lead (Retail Ops)

Hannaford; Saco (ME); On-site; USD 24,000 - 34,000; Part time

Job summary

Hannaford is seeking Temporary Seasonal Hires to support all departments and assist the Hannaford To Go Supervisor in leading the Hannaford To Go Team. The role focuses on service, department operations, and achieving financial and sales goals while building strong associate and customer relations.

Responsibilities include maintaining appearance, safety, sanitation, and food safety standards, and guiding associates in day-to-day tasks.

Qualifications

• Retail customer service experience preferred.
• Ability to lead and direct others.
• Understanding of store operations preferred.
• Effective communication, customer service and selling skills.
• Effective interpersonal and organizational skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Strong problem-solving skills.

Responsibilities

• Lead the Hannaford To Go Department operations in accordance with established department standard practices, in the absence of the Hannaford To Go Supervisor.
• Support excellent customer service and goodwill by role modeling and providing high standards in customer service and sales building.
• Support that department conditions involving appearance, safety, sanitation, and food safety are maintained at the highest level.
• Use good judgement in the delegation, assignment, and follow up required for the efficient performance of the department.
• Provide real time teaching on Shopping or Expediting process issues.
• Reports any issues or concerns relative to associate performance or behavior to the Assistant Store Manager.
• Assist in training and developing associates to meet department needs.
• Maintain solid communication in the department and with store management.
• Observe and follow all company policies, established standard practices and legal requirements.
• Perform all other duties and projects as assigned.

Education

High school graduate or equivalent

Job description

Hannaford is seeking Temporary Seasonal Hires to support all departments and assist the Hannaford To Go Supervisor in leading the Hannaford To Go Team. The role focuses on service, department operations, and achieving financial and sales goals while building strong associate and customer relations.

Responsibilities include maintaining appearance, safety, sanitation, and food safety standards, and guiding associates in day-to-day tasks.