Seasonal Ticket Sales Associate - Winter Plaza

SPS North America Inc.; New York (NY); Sur place; USD 20 000 - 29 000; Temps partiel

Avantages offerts par ce poste

Career growth

Learning and development

Recognition programs

Paid Time Off

Bonuses

Comprehensive benefits

Résumé du poste

Top of the Rock at Rockefeller Center in New York, NY is hiring Seasonal Ticket Sales Associates. You’ll greet guests, promote seasonal experiences, and assist with ticket and tour sales in a fast-paced outdoor setting.

Requirements include a High School diploma and 1–2 years in customer service; weekend/evening shifts are required. Compensation is $18/hour, with benefits and career growth opportunities offered by SPS North America Inc.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of customer service, hospitality, tourism, retail, or guest experience preferred.
• Attraction, observation deck, entertainment, or hospitality destination experience preferred.
• Strong communication, organization, and problem‑solving skills.
• Confident and comfortable approaching guests.
• Basic computer skills and ability to learn ticketing/POS systems.
• Multilingual skills are a plus.
• Ability to work weekends, evenings, holidays, and assigned shifts.

Responsabilités

• Welcome and engage guests.
• Promote seasonal products, experiences, promotions, and special offers.
• Provide information about attractions, observation deck experiences, landmarks, and points of interest.
• Assist with ticket purchases, tour reservations, and transaction questions.
• Address guest concerns professionally.
• Communicate information clearly to individuals and large groups.
• Monitor guest safety and report concerns to management.
• Support special events, activations, and peak-period operations.
• Follow company policies, procedures, and appearance standards.
• Work independently and support team objectives.

Connaissances

Customer service

Communication

Problem solving

Multilingual

Weekend availability

Guest interaction

Formation

High School Diploma or equivalent

Outils

Ticketing/POS systems

Description du poste

Top of the Rock at Rockefeller Center in New York, NY is hiring Seasonal Ticket Sales Associates. You’ll greet guests, promote seasonal experiences, and assist with ticket and tour sales in a fast-paced outdoor setting.

Requirements include a High School diploma and 1–2 years in customer service; weekend/evening shifts are required. Compensation is $18/hour, with benefits and career growth opportunities offered by SPS North America Inc.