Seasonal Team Member - Eataly Caffe Rockefeller (Tipped)

Eataly North America; New York (NY); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

Paid Time Off

401K with company match

Commuter Benefits

Plum Benefits

Free staff lunch

Staff discounts

Product and Italian cuisine classes

Job summary

Eataly North America is opening its first Eataly Caffè in New York and seeks Team Members to deliver exceptional hospitality and Italian coffee culture. You will craft and serve espresso and beverages, assist guests, and work across cafe areas, ensuring cleanliness and safety.

Prior barista experience is preferred; flexible, onsite schedule; seasonal work from mid-October to January. Join a vibrant team dedicated to authentic Italian cuisine and guest-focused service, with opportunities to learn

Qualifications

• Customer-focused hospitality with knowledge of specialty products
• Experience greeting and guiding guests throughout their experience
• Ability to prepare and serve authentic espresso and café drinks
• Collaborates across cafe sections (front/back of house)
• Knowledge of menu items and allergens; communicates clearly to guests
• Adheres to health and safety standards and café cleanliness
• Receives, inventory checks, and stocks deliveries; notes shortages or damaged products
• Sets up stations, replenishes displays, and manages allergen separation
• Operates POS system accurately for transactions
• Performs other duties as required or assigned

Responsibilities

• Provide outstanding service and in-depth product knowledge for guests
• Greet, guide, and assist guests throughout their cafe experience
• Prepare and serve authentic Italian espresso across multiple counters
• Collaborate with team across all cafè sections (front and back of house)
• Share menu information and allergen guidance with guests
• Maintain cleanliness and uphold health and safety standards
• Receive, unload, organize, and stock deliveries; report shortages/damages
• Set up workstations and displays; separate allergens (nuts, wheat, etc.)
• Operate the POS system with accurate cash handling
• Perform additional duties as required by the cafe team

Skills

Hospitality service

Barista experience

Coffee & espresso

Customer service

Allergen knowledge

Tools

POS system

Job description

Eataly, renowned as the world’s premier destination for authentic Italian cuisine, is excited to announce the opening of our first‑ever Eataly Caffè, and we’re on the lookout for Team Members to help be part of this exciting venture! If you have a passion for exceptional service and a love for Italian coffee culture, this is your chance to shine. Come be part of a team that celebrates the art of Italian espresso and culinary excellence. Your expertise in hospitality will help create unforgettable experiences for our guests in this vibrant new café. Are you ready to make your mark? Join us at Eataly Caffè!

Eataly Caffe Team Members serve as brand ambassadors, embodying Eataly’s core values of hospitalityand exceptional quality. Team members skillfully craft and serve a variety of specialty hot and coldbeverages, following Eataly’s recipes while also accommodating guests' special requests.Team members work across all areas of the operation in both back-of-house and front-of-house. Inaddition to beverage preparation, team members are responsible for maintaining cleanliness and
upholding health and safety standards. Eataly Caffe Team Members prepare food items following Eataly’srecipes and high standards, ensuring an exceptional experience for every guest.

• Provides guests with outstanding service and in-depth knowledge of specialty products.
• Greets, guides, and assists guests throughout their experience at Eataly Caffe.
• Prepares and serves authentic Italian espresso across multiple counters, including coffee/café drinksand prepared food.
• Seamlessly collaborates with other team members, fulfilling duties across all sections of theCaffe, including back-of-house and front-of-house areas.
• Masters product knowledge and storytelling to answer questions about our menu and products,offering guidance on allergens and ingredient information.
• Maintains Eataly Caffe standards of guest service, presenting a hospitable andprofessionaldemeanor during all levels of business volume
• Ensures the Caffe remains clean and organized at all times in both guest and employee areasthrough assigned cleaning duties, such as: bathroom checks and table maintenance, washingdishes and equipment, cleaning prep and service stations, and stocking guest and employee areas.
• Receiving retail and product orders. Unloading, organizing, and stocking deliveries; recordinginformation; communicating shortages, discrepancies, and expired or damaged products.
• Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat,etc.)
• Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity ofbills.
• Performs other duties as required or assigned.

• Knowledgeable and enthusiastic about coffee, tea and drink preparation and product
• Outstanding communication and guest service skills
• Ability to follow recipe and execute tasks according to standard
• Ability to follow DOH / Company Regulations
• Ability to perform simple mathematical calculations and follow directions for all production
• 1+ year barista experience on a manual espresso machine preferred

JOB REQUIREMENTS

• Availability to work onsite with a flexible schedule often including early mornings, evenings andweekends
• Ability to lift up to 50 pounds
• Ability to exert well‑paced mobility for up to 8 hours, including standing, walking, bending andsquatting
• Ability to operate equipment such as manual espresso machine, ovens, drink blender, juicer andPoint of Sale
• Dexterity for rapid repeated movements

Compensation: The hourly compensation for this role is $17-$18 per hour + tips

*This is a SEASONAL position starting mid October and ending first week of January

Benefits and Perks

• Medical, Dental, Vision Insurance and Paid Parental Leave
• Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits
• Free staff lunch daily and discounts at Eataly
• Fun staff classes on products and Italian cuisine