Seasonal Team Member – Eataly Caffe Rockefeller (Tipped)

Eataly Group; New York (NY); Sur place; USD 23 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision Insurance and

Paid Parental Leave

Paid Time Off

401K with company match

Commuter Benefits

Plum Benefits

Free staff lunch daily

Discounts at Eataly

Staff classes on products

Résumé du poste

Eataly Caffè Rockefeller Center is hiring Seasonal Team Members to craft and serve a range of beverages, while delivering exceptional hospitality. You will work across front-of-house and back-of-house and help maintain cleanliness and food safety.

The role requires a passion for Italian coffee culture, strong guest service skills, and the ability to follow recipes and health regulations. This seasonal posting runs mid-October through early January.

Qualifications

• Experience in beverage and food service.
• Excellent guest interaction and communication skills.
• Ability to follow recipes and standard operating procedures.
• Knowledge of allergens and ingredient information.
• Wamiliarity with health and safety regulations (DOH).

Responsabilités

• Prepare and serve a range of hot and cold beverages following Eataly recipes.
• Provide outstanding guest service and product knowledge.
• Greet and guide guests through their experience at Eataly Caffe.
• Collaborate across all cafe areas (FOH/BHO) to maintain efficiency.
• Maintain cleanliness and uphold health and safety standards.
• Assist with stocking, order receiving, and inventory tasks.

Connaissances

Barista experience

Guest service

Recipe following

Allergen knowledge

DOH compliance

Outils

POS system

Description du poste

Seasonal Team Member – Eataly Caffe Rockefeller (Tipped)

Eataly Caffè Rockefeller Center 1230 Avenue of the Americas, New York, NY
10036, United States Full-time Apply Refer a friend

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Company Description

Eataly, renowned as the world’s premier destination for authentic Italian cuisine, is excited to announce the opening of our first-ever Eataly Caffè, and we’re on the lookout for Team Members to help be part of this exciting venture! If you have a passion for exceptional service and a love for Italian coffee culture, this is your chance to shine. Come be part of a team that celebrates the art of Italian espresso and culinary excellence. Your expertise in hospitality will help create unforgettable experiences for our guests in this vibrant new café. Are you ready to make your mark? Join us at Eataly Caffè!

Job Description

Eataly Caffe Team Members serve as brand ambassadors, embodying Eataly’s core valuesof hospitalityand exceptional quality. Team members skillfully craft and serve a variety of specialty hot and coldbeverages, following Eataly’s recipes while also accommodating guests’ special requests.Team members work across all areas of the operation in both back-of-house and front-of-house. Inaddition to beverage preparation, team members are responsible for maintaining cleanliness and

upholding health and safety standards. Eataly Caffe Team Members prepare food items following Eataly’srecipes and high standards, ensuring an exceptional experience for every guest.

• Provides guests with outstanding service and in-depth knowledge of specialty products.
• Greets, guides, and assists guests throughout their experience at Eataly Caffe.
• Prepares and serves authentic Italian espresso across multiple counters, including coffee/café drinksand prepared food.
• Seamlessly collaborates with other team members, fulfilling duties across all sections of theCaffe, including back-of-house and front-of-house areas.
• Masters product knowledge and storytelling to answer questions about our menu and products,offering guidance on allergens and ingredient information.
• Maintains Eataly Caffe standards of guest service, presenting a hospitable andprofessionaldemeanor during all levels of business volume
• Ensures the Caffe remains clean and organized at all times in both guest and employee areasthrough assigned cleaning duties, such as: bathroom checks and table maintenance, washingdishes and equipment, cleaning prep and service stations, and stocking guest and employee areas.
• Receiving retail and product orders. Unloading, organizing, and stocking deliveries; recordinginformation; communicating shortages, discrepancies, and expired or damaged products.
• Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat,etc.)
• Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity ofbills.
• Performs other duties as required or assigned.

Qualifications

• Knowledgeable and enthusiastic about coffee, tea and drink preparation and product
• Outstanding communication and guest service skills
• Ability to follow recipe and execute tasks according to standard
• Ability to follow DOH / Company Regulations
• Ability to perform simple mathematical calculations and follow directions for all production
• 1+ year barista experience on a manual espresso machine preferred

JOB REQUIREMENTS

• Availability to work onsite with a flexible schedule often including early mornings, evenings andweekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending andsquatting
• Ability to operate equipment such as manual espresso machine, ovens, drink blender, juicer andPoint of Sale
• Dexterity for rapid repeated movements

Compensation: The hourly compensation for this role is $17-$18 per hour + tips

*This is a SEASONAL position starting mid October and ending first week of January

Benefits and Perks

• Medical, Dental, Vision Insurance and Paid Parental Leave
• Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits
• Free staff lunch daily and discounts at Eataly
• Fun staff classes on products and Italian cuisine