Seasonal Tax Pro: Learn, Help Clients, Grow

H&R Block, Inc.; Mint Hill (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate in North Carolina. You will meet with clients to gather information, prepare tax returns with training, and answer questions while building client relationships.

The role is in-person at a local H&R Block tax office, offering an hourly rate with opportunities to increase earnings as tax knowledge grows. Applicants should have completed the H&R Block Income Tax Course or equivalent, possess strong communication skills, and be

Qualifications

• Experience in a service-oriented environment
• Clear communication and questioning to understand needs
• Problem-solving and organizing information
• Comfort using digital tools including AI-based tools like Copilot and ChatGPT
• High school diploma or GED is required

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support
• Explain tax information clearly and provide recommendations
• Identify tax savings opportunities and relevant products/services
• Address questions or unique situations with guidance and resources
• Build strong client relationships and support office priorities through teamwork

Skills

Customer service experience

Strong communication

Problem solving

Digital tools literacy (AI copilots)

High school diploma or GED

Education

High school diploma / GED / equivalent

Bachelor's degree in accounting, finance, or related field

Job description

H&R Block, Inc. is hiring a seasonal Tax Associate in North Carolina. You will meet with clients to gather information, prepare tax returns with training, and answer questions while building client relationships.

The role is in-person at a local H&R Block tax office, offering an hourly rate with opportunities to increase earnings as tax knowledge grows. Applicants should have completed the H&R Block Income Tax Course or equivalent, possess strong communication skills, and be