Seasonal Tax Associate: Learn, Build Skills, Earn

H&R Block; Richlands (NC); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to meet with clients in person, gather information, and prepare complete tax returns with support from experienced teammates. You’ll explain complex tax concepts clearly, identify potential savings, and advise clients on suitable products and services while building strong relationships in a busy office during tax season.

This role is in-person at a local H&R Block tax office in North Carolina, offering training from day one and opportunities to grow

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers in a service-oriented environment
• Strong communication skills and the ability to explain information clearly
• Problem-solving skills and the ability to organize information
• Comfort using AI-based digital tools like Copilot and ChatGPT
• High school diploma or GED

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem-solving

Teamwork

Digital tools

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to meet with clients in person, gather information, and prepare complete tax returns with support from experienced teammates. You’ll explain complex tax concepts clearly, identify potential savings, and advise clients on suitable products and services while building strong relationships in a busy office during tax season.

This role is in-person at a local H&R Block tax office in North Carolina, offering training from day one and opportunities to grow