Seasonal Tax Pro — Client Focus, Training & Growth

H&R Block, Inc.; Wewoka (OK); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

On-site office

Job summary

H&R Block, Inc. is hiring a Seasonal Tax Associate to work in an in-person local tax office. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

The role emphasizes clear communication, client-focused service, and collaboration within the office to achieve accurate results and identify tax-saving opportunities during peak season.

Qualifications

• Successful completion of the H&R Block Income Tax Course is required.
• Experience interacting with customers or clients in a service environment.
• Strong communication skills, including explaining information clearly and asking questions.
• Problem-solving abilities with organizing information and identifying solutions.
• Comfort using digital tools and systems, including AI-based tools.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide actionable recommendations.
• Identify tax savings opportunities and recommend relevant products.
• Apply problem-solving skills to analyze client information and address questions.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Clear communication

Problem solving

Team collaboration

Digital tools

Education

High school diploma/GED

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a Seasonal Tax Associate to work in an in-person local tax office. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

The role emphasizes clear communication, client-focused service, and collaboration within the office to achieve accurate results and identify tax-saving opportunities during peak season.