Seasonal Tax Pro: Client-Focused & Training-Included

H&R Block; Lawrence (MA); On-site; USD 22,000 - 27,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

401(k) Plan

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare complete tax returns with training from experienced teammates.

You’ll explain tax information clearly and identify savings opportunities while building strong client relationships. With a competitive hourly rate and growth opportunities, this role offers training from day one and support to develop tax knowledge and client service skills in a

Qualifications

• Successful completion of the H&R Block Income Tax Course or equivalent training.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems, including AI tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and resources.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service experience

Strong communication

Problem-solving

AI tools familiarity

Attention to detail

Education

High school diploma / GED

Bachelor’s degree in accounting/finance or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare complete tax returns with training from experienced teammates.

You’ll explain tax information clearly and identify savings opportunities while building strong client relationships. With a competitive hourly rate and growth opportunities, this role offers training from day one and support to develop tax knowledge and client service skills in a