Seasonal Tax Pro: Build Skills & Help Clients

H&R Block, Inc.; Cincinnati (OH); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical and prescription coverage

401(k) plan

Employee Assistance Program

Associate discount program

Well-being programs

Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate to work in-person at a local Cincinnati tax office. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You will explain tax details clearly, identify savings opportunities, and help clients navigate questions while building relationships. The role emphasizes a client-first approach, teamwork, and ongoing learning, with pay that reflects an hourly rate and potential

Qualifications

• Experience in a service-oriented environment or customer interaction.
• Strong communication and ability to explain tax information clearly.
• Problem-solving skills with ability to organize information and find solutions.
• Comfort using digital tools and systems including AI tools.
• High school diploma or GED required.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare tax returns with training and support from teammates.
• Explain tax information clearly and offer recommendations.
• Identify tax savings opportunities and relevant products/services.
• Address questions or unique situations with guidance and resources.
• Build relationships and support office priorities through teamwork.

Skills

Customer service

Clear communication

Problem solving

Digital tools (AI)

Attention to detail

Teamwork

Education

High school diploma / GED

Tools

H&R Block software

Copilot/ChatGPT

Job description

H&R Block, Inc. is hiring a seasonal Tax Associate to work in-person at a local Cincinnati tax office. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You will explain tax details clearly, identify savings opportunities, and help clients navigate questions while building relationships. The role emphasizes a client-first approach, teamwork, and ongoing learning, with pay that reflects an hourly rate and potential