Seasonal Tax Associate: Learn Tax Prep & Client Service

H&R Block, Inc.; Hamilton (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

H&R Block in Cincinnati, OH is seeking a seasonal Tax Associate to join our tax and client services team. You’ll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

No prior tax experience is required; you’ll earn a competitive hourly rate and have opportunities to increase earnings as you build tax knowledge. This in-person role is based at a local H&R Block office.

Qualifications

• Successful completion of the H&R Block Income Tax Course1
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer interaction

Communication skills

Problem-solving

Digital tools familiarity

Education

High school diploma / GED/ equivalent

Bachelor’s degree in accounting/finance (preferred)

Tools

Copilot/ChatGPT

Job description

H&R Block in Cincinnati, OH is seeking a seasonal Tax Associate to join our tax and client services team. You’ll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

No prior tax experience is required; you’ll earn a competitive hourly rate and have opportunities to increase earnings as you build tax knowledge. This in-person role is based at a local H&R Block office.