Seasonal Tax Preparer – Entry Level

Jackson Hewitt - 2073; Mechanicsburg (Cumberland County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Training & development

Competitive salary

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt - 2073 in Mechanicsburg, PA seeks a Seasonal Entry Level Tax Preparer to guide clients through tax forms, explain filings, and complete accurate returns. You will conduct interviews, prepare returns, and support clients with IRS audit questions.

Ideal candidates bring strong customer service, clear communication, and basic math/computer skills. Flexible schedules include day, night, weekends, part-time or full-time roles to fit shifting needs.

Qualifications

• Passion for providing extraordinary customer service.
• Excellent communication and interpersonal skills.
• Experience working in a fast-paced environment.
• Basic knowledge of computer functions and math.
• Sales and/or marketing experience.
• Experience in accounting, finance, retail, bookkeeping, or tax preferred.
• PTIN Certification: Yes

Responsibilities

• Conduct face-to-face tax interviews with clients.
• Prepare complete and accurate tax returns.
• Generate business growth, increase client retention, and offer additional products and services.
• Provide clients with IRS audit support.
• Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.
• Collection and processing of clients’ payments while ensuring timely deposits.
• Marketing and business generation efforts.
• Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
• Answer client calls via our national call center routing system.
• Answer questions and provide future tax planning to clients.
• Resolve client complaints or refer situations to the supervisor for resolution.
• Support office priorities through teamwork and collaboration.

Skills

Customer service

Communication

Fast-paced work

Computer basics

Sales experience

Tax knowledge

Education

Bachelor’s degree in Accounting or related field

Job description

Jackson Hewitt - 2073 in Mechanicsburg, PA seeks a Seasonal Entry Level Tax Preparer to guide clients through tax forms, explain filings, and complete accurate returns. You will conduct interviews, prepare returns, and support clients with IRS audit questions.

Ideal candidates bring strong customer service, clear communication, and basic math/computer skills. Flexible schedules include day, night, weekends, part-time or full-time roles to fit shifting needs.