Seasonal Tax Associate — Training & Client Impact

H&R Block; Melbourne (AR); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is hiring for a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, collect information, and prepare tax returns with training and experienced teammates.

You’ll explain tax details clearly, spot potential savings, and propose suitable products and services while building strong client relationships in a team-driven environment. No prior tax experience is required; you’ll gain knowledge on-the-job and through the Income Tax Course, with support for

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Clear communication

Problem solving

Digital tools aptitude (AI)

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting, finance, or related field

Job description

H&R Block is hiring for a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, collect information, and prepare tax returns with training and experienced teammates.

You’ll explain tax details clearly, spot potential savings, and propose suitable products and services while building strong client relationships in a team-driven environment. No prior tax experience is required; you’ll gain knowledge on-the-job and through the Income Tax Course, with support for