Seasonal Tax Associate — Training & Client Impact

H&R Block, Inc.; Eldorado (IL); On-site; USD 20,000 - 25,000; Part time

Job summary

H&R Block is hiring a seasonal Tax Associate to work in a local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. Training provided to build tax knowledge and client-service skills.

The role emphasizes strong communication, problem-solving, and a client-first approach, with opportunities to increase earnings as you gain tax knowledge and expertise.

Qualifications

• High school diploma / GED or equivalent is required
• Successful completion of the HR Block Income Tax Course
• Experience interacting with customers in a service environment
• Strong communication skills including explaining information clearly and asking questions
• Problem-solving skills including organizing information and identifying solutions
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support
• Explain tax information clearly and provide recommendations
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving to analyze client information and address questions with guidance
• Build strong client relationships through teamwork and a client-first approach

Skills

Customer service

Communication

Problem solving

AI tools familiarity

Team interaction

Education

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to work in a local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. Training provided to build tax knowledge and client-service skills.

The role emphasizes strong communication, problem-solving, and a client-first approach, with opportunities to increase earnings as you gain tax knowledge and expertise.