Seasonal Tax Associate — In-Person Training & Client Care

H&R Block, Inc.; Arthur (IL); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate to join our in-person tax office in Illinois. You will gather client information, prepare tax returns with training, and answer questions while building client relationships.

The role offers training and a competitive hourly rate with opportunities to increase earnings as tax knowledge grows. No prior tax experience is required; you will learn on the job with support from teammates and coaches.

Qualifications

• Successful completion of HR Block Income Tax Course.
• Experience interacting with customers or clients in a service environment.
• Strong communication to explain information clearly and ask questions.
• Problem-solving to organize information and found solutions.
• Comfort using digital tools including AI-based assistants.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations to clients.
• Identify tax savings opportunities and relevant products/services.
• Apply problem solving to client information with guidance.
• Build strong client relationships and support office priorities.

Skills

Customer service

Communication

Problem solving

AI tools

Education

High school diploma

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate to join our in-person tax office in Illinois. You will gather client information, prepare tax returns with training, and answer questions while building client relationships.

The role offers training and a competitive hourly rate with opportunities to increase earnings as tax knowledge grows. No prior tax experience is required; you will learn on the job with support from teammates and coaches.