Seasonal Tax Associate — Training & Client‑Facing Role

H&R Block, Inc.; Illinois; On-site; USD 22,000 - 27,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate in Illinois for an in-person role at a local tax office. You will meet with clients to gather information, prepare tax returns, and answer questions while building strong client relationships.

No prior tax experience is required, with a competitive hourly rate and growth opportunities as tax knowledge increases. Required qualifications include completing the H&R Block Income Tax Course and customer service experience; a high school diploma or

Qualifications

• Successful completion of the H&R Block Income Tax Course or equivalent.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly.
• Problem-solving skills with the ability to organize information and identify solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in an understandable manner.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service experience

Strong communication

Problem-solving

AI tools familiarity

Education

High school diploma / GED

Bachelor’s degree in accounting / related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate in Illinois for an in-person role at a local tax office. You will meet with clients to gather information, prepare tax returns, and answer questions while building strong client relationships.

No prior tax experience is required, with a competitive hourly rate and growth opportunities as tax knowledge increases. Required qualifications include completing the H&R Block Income Tax Course and customer service experience; a high school diploma or