Seasonal Tax Associate — Training & Client-Facing

H&R Block, Inc.; Gaffney (SC); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

Ideal candidates bring strong communication and customer service skills, enjoy problem solving, and are comfortable using digital tools including AI-based assistance. Hours vary seasonally, with potential up to 40 hours during peak periods.

Qualifications

• Completed H&R Block Income Tax Course.
• Experience in customer service or client interactions.
• Strong communication and ability to ask questions to understand needs.
• Problem solving with information organization and solutions.
• Comfort using digital tools and systems including AI-based tools.
• High school diploma or GED.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem solving to address questions or unique situations with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

Explain information

Comfort with digital tools

Education

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

Ideal candidates bring strong communication and customer service skills, enjoy problem solving, and are comfortable using digital tools including AI-based assistance. Hours vary seasonally, with potential up to 40 hours during peak periods.