Seasonal Tax Associate - Client-Facing with Training

H&R Block; Dickinson (TX); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare tax returns, and answer questions while building client relationships. Training and support are provided from day one, with opportunities to increase earnings as tax knowledge grows.

Strong communication and customer-service skills are valued, along with comfort using digital tools including AI like Copilot and ChatGPT. Availability for peak periods is needed.

Qualifications

• Successful completion of the HR Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication skills and ability to explain information clearly.
• Problem solving and information organizing abilities.
• Comfort using digital tools including AI-based tools like Copilot and ChatGPT.
• High school diploma or GED.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations to clients.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and answer questions with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer interaction

Clear communication

Problem solving

AI tools familiarity

Education

High school diploma / GED

Bachelor’s degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare tax returns, and answer questions while building client relationships. Training and support are provided from day one, with opportunities to increase earnings as tax knowledge grows.

Strong communication and customer-service skills are valued, along with comfort using digital tools including AI like Copilot and ChatGPT. Availability for peak periods is needed.