Seasonal Tax Associate — Train, Help Clients

H&R Block; Eau Claire (WI); On-site; USD 17,000 - 28,000; Full time

Job summary

H&R Block is hiring a seasonal Tax Associate in Wisconsin to start a career in tax and client services. You’ll work directly with clients to gather information, prepare returns, and answer questions with training from day one. You’ll earn an hourly rate and can increase earnings as you gain tax knowledge.

This in-person role is based at a local H&R Block tax office. Required: tax course completion, customer service experience, strong communication, problem-solving skills, and basic digital

Qualifications

• Experience interacting with customers or clients in service environment.
• Strong communication; explain information clearly and ask questions to understand needs.
• Problem-solving; organize information and identify solutions.
• Comfort using digital tools and systems, including AI tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork and client-first approach.

Skills

Customer service experience

Strong communication skills

Problem-solving

Digital tools (Copilot, ChatGPT)

Teamwork

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting, finance, or related field

Job description

H&R Block is hiring a seasonal Tax Associate in Wisconsin to start a career in tax and client services. You’ll work directly with clients to gather information, prepare returns, and answer questions with training from day one. You’ll earn an hourly rate and can increase earnings as you gain tax knowledge.

This in-person role is based at a local H&R Block tax office. Required: tax course completion, customer service experience, strong communication, problem-solving skills, and basic digital