Seasonal Tax Associate: Learn Tax Prep & Client Service

H&R Block, Inc.; Davison (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

H&R Block, Inc. in Michigan is seeking a seasonal Tax Associate to begin a career in tax and client services. You’ll meet with clients to gather information, prepare tax returns, and answer questions with training and support from teammates.

This in-person role offers hands-on experience during tax season. You’ll develop strong client relationships, learn to identify savings opportunities, and explain tax concepts clearly.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication, including explaining information clearly and asking questions to understand needs.
• Problem-solving, including organizing information and identifying solutions.
• Comfort using AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Communication

Customer service

Problem solving

AI tools familiarity

Education

High school diploma / GED

Bachelor’s degree in accounting or finance

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. in Michigan is seeking a seasonal Tax Associate to begin a career in tax and client services. You’ll meet with clients to gather information, prepare tax returns, and answer questions with training and support from teammates.

This in-person role offers hands-on experience during tax season. You’ll develop strong client relationships, learn to identify savings opportunities, and explain tax concepts clearly.